Patient Account Representative

Med-Metrix

Remote Patient Account Representative managing hospital billing, claims follow-up, and insurance collections for Med-Metrix. Resolving payer delays, denials, underpayments, and patient account issues.

Posted 8/5/2026full-timeRemote • New Jersey • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing and coding, with a strong understanding of healthcare claims processing, including ICD-9/10, CPT, and HCPC codes. Proficient in using billing software and Excel to manage and analyze claims while ensuring compliance with HIPAA standards.

Highest-signal resume keywords

Medical Billing And Coding CertificationHospital/Facility Billing ExperienceInsurance Collections ExperienceICD-9/10, CPT, HCPC Codes KnowledgeProficiency With Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical BillingClaims ProcessingInsurance Follow-UpBilling Accuracy MonitoringData AnalysisExcel ProficiencyHealthcare Reimbursement MethodologiesHIPAA CompliancePatient Financial Information ReviewDenial Trends Reporting

Soft Skills

Strong Organizational SkillsEffective Communication SkillsTeam CollaborationAbility To Handle StressAttention To Detail

Tools & Technologies

STARSMSEAGLEEPICMicrosoft ExcelMicrosoft Word

Certifications & Qualifications

Medical Billing And Coding Certification

Industry Keywords

Healthcare ClaimsMedicareMedicaidUB-04Payer Payment DelaysHospital Payment Regulations

About the role

Key responsibilities & impact

Follow up with payers to ensure timely resolution of outstanding claims via phone, email, fax, or websites
Review and update patient and financial information accurately
Verify the individual or insurance company responsible for payment
Monitor billing accuracy and correct known errors
Monitor Medicaid/Healthy Options coupons to ensure services are billed within expected timeframes
Bill hospital services correctly to primary insurers or patients
Follow up with insurance companies on assigned accounts
Explain hospital payment regulations and maintain knowledge of insurance regulations and hospital contracts
Identify and report underpayments and denial trends
Analyze and resolve issues causing payer payment delays and initiate appeals when necessary
Manipulate Excel spreadsheets and communicate results
Meet daily productivity and quality standards
Perform special projects and other duties as assigned
Maintain confidentiality and handle protected health information according to HIPAA standards

Requirements

What you’ll need

High School Diploma or equivalent required
Medical Billing and Coding certification preferred, but not required
Experience in Hospital/Facility billing required
2–3 years’ experience in insurance collections, including submitting and following up on claims
Basic knowledge of healthcare claims processing, including ICD-9/10, CPT, HCPC codes, and UB-04
Ability to use workflow and client host systems such as STAR, SMS, EAGLE, and EPIC
Working knowledge of the insurance follow-up process and healthcare reimbursement methodologies
Understanding of government, Medicare, and Medicaid claims
Proficiency with Microsoft Office, including Excel and Word
Ability to work individually and in a team environment
Strong organizational, communication, and written skills
Basic math and typing skills
Ability to follow directions, collaborate with others, and handle stress
Ability to perform the listed physical and office-equipment-related duties

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Med-Metrix Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2010 🏥 Healthcare ☁️ SaaS 🔥 Funding within the last year 💰 Private equity on 2025-09 Healthcare
SaaS Med-Metrix is a company for which only a minimal web presence was provided (the page only displayed "Loading application... Your web browser must have JavaScript enabled... "). No product, market, or mission details were included in the supplied text. Based on the company name alone, it plausibly focuses on medical or clinical metrics, analytics, or healthcare software, but that is speculative and not confirmed by the provided information. Further public details would be required to be more specific. Patient Account Representative 🔥 24 minutes ago 🏖️ New Jersey – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Follow up with payers to ensure timely resolution of outstanding claims via phone, email, fax, or websites
Review and update patient and financial information accurately
Verify the individual or insurance company responsible for payment
Monitor billing accuracy and correct known errors
Monitor Medicaid/Healthy Options coupons to ensure services are billed within expected timeframes
Bill hospital services correctly to primary insurers or patients
Follow up with insurance companies on assigned accounts
Explain hospital payment regulations and maintain knowledge of insurance regulations and hospital contracts
Identify and report underpayments and denial trends
Analyze and resolve issues causing payer payment delays and initiate appeals when necessary
Manipulate Excel spreadsheets and communicate results
Meet daily productivity and quality standards
Perform special projects and other duties as assigned
Maintain confidentiality and handle protected health information according to HIPAA standards 🎯 Requirements
High School Diploma or equivalent required
Medical Billing and Coding certification preferred, but not required
Experience in Hospital/Facility billing required
2–3 years’ experience in insurance collections, including submitting and following up on claims
Basic knowledge of healthcare claims processing, including ICD-9/10, CPT, HCPC codes, and UB-04
Ability to use workflow and client host systems such as STAR, SMS, EAGLE, and EPIC
Working knowledge of the insurance follow-up process and healthcare reimbursement methodologies
Understanding of government, Medicare, and Medicaid claims
Proficiency with Microsoft Office, including Excel and Word
Ability to work individually and in a team environment
Strong organizational, communication, and written skills
Basic math and typing skills
Ability to follow directions, collaborate with others, and handle stress
Ability to perform the listed physical and office-equipment-related duties Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Key Account Manager 🔥 2 hours ago Sunbird Software 51 - 200 🏢 Enterprise ⚡ Energy Website LinkedIn All Job Openings Remote Key Account Manager selling Sunbird’s data center infrastructure software in Texas. Developing enterprise accounts, closing new business, and managing end-to-end sales cycles. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Key Account Manager 🔥 2 hours ago Sunbird Software 51 - 200 🏢 Enterprise ⚡ Energy Website LinkedIn All Job Openings Key Account Manager selling Sunbird’s data center infrastructure software across Northern California. Building enterprise relationships, developing pipelines, and closing new business. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Account Manager, Paid Social 🔥 3 hours ago DEPT® 1001 - 5000 📣 Marketing 🤖 Artificial Intelligence 📱 Media Website LinkedIn All Job Openings Paid social manager leading Meta campaigns for DEPT®, a technology and marketing growth agency. Developing optimization strategies, analyzing performance, and guiding client deliverables and junior team members. 🇺🇸 United States – Remote 💵 $60.1k - $70k / year ⏰ Full Time 🟢 Junior 💰 Account Manager 🚫👨‍🎓 No degree required Account Supervisor 🔥 4 hours ago RevHealth 51 - 200 🏥 Healthcare 💼 Consulting 📣 Marketing Website LinkedIn All Job Openings Account Supervisor leading pharmaceutical healthcare marketing campaigns for independent agency RevHealth. Managing client projects, teams, budgets, product launches, and brand strategy. 🇺🇸 United States – Remote 💵 $90k - $120k / year 💰 Private equity on 2022-08 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Account Manager, Paid Social 🔥 4 hours ago DEPT® 1001 - 5000 📣 Marketing 🤖 Artificial Intelligence 📱 Media Website LinkedIn All Job Openings Paid social account manager driving growth for DEPT®, a technology and marketing growth agency. Leading multi-platform campaigns, optimization, testing, reporting, and client strategy. 🇺🇸 United States – Remote 💵 $60.1k - $70k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager 🚫👨‍🎓 No degree required View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs