
Application Engineer – ASEAN Region
Mecademic
full-time
Posted on:
Location Type: Remote
Location: Malaysia
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Tech Stack
About the role
- Work directly with engineers, developers, and integrators who are testing, coding, and implementing the robots
- Handle objections and propose solutions to overcome technical and operational challenges
- Answer technical questions and resolve issues related to product functionality and integration, and conduct product demonstrations
- Create and document PoC (proof-of-concepts) projects that help customers evaluate Mecademic robots in their applications
- Provide expert advice and guidance regarding our robot technology to help customers optimize their projects
- Conduct training sessions to empower customers to use the robots effectively
- Develop resources (e.g., FAQs, guides) to assist customers during the integration process
- Utilize CRM tools to manage customer relationships
- Travel within the ASEAN Region to represent Mecademic at trade fairs, partner events, and customer sites
Requirements
- Bachelor's degree in Electrical, Mechanical, Computer, or Mechatronics Engineering
- Proven experience in a similar role, ideally in the robotics or automation field
- Fluency in English
- Proficiency in Malay, Vietnamese or Mandarin is a significant advantage
- Solid understanding of industrial automation concepts, including robot kinematics, controllers, sensors, and safety systems
- Proficient in CAD software for mechanical and electrical design (e.g., SolidWorks)
- Experience with robot simulators and PLCs is highly desirable
- Strong programming ability, ideally in Python, with hands-on experience using APIs and version control systems (e.g., Git)
- Experience organizing logistics for technical events or equipment deployments is a plus
Benefits
- Ability to travel frequently across the ASEAN region to meet clients and partners
- Compensation based on profile and experience
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
roboticsautomationrobot kinematicscontrollerssensorssafety systemsCAD softwareSolidWorksPythonAPIs
Soft Skills
problem-solvingcommunicationcustomer servicetrainingdocumentationpresentationcollaborationadaptabilitylogistics organizationtechnical support