Shared Services Associate

Meazure Learning

Shared Services Associate delivering data-driven support at Meazure Learning. Leveraging data analytics for operational excellence in exam administration, billing, and reporting.

Posted 7/13/2026full-timeRemote • 🇮🇳 IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data analytics and business intelligence, with proficiency in Microsoft Power BI and Excel for developing dashboards and reports. Strong analytical skills are complemented by effective communication and collaboration abilities to enhance operational efficiency and client satisfaction.

Highest-signal resume keywords

Microsoft Power BIData AnalyticsSQLMicrosoft ExcelData Governance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ModellingDashboard DevelopmentDAXData CleaningData AnalysisData VisualizationPivot TablesVLOOKUPPower QueryAutomated Analytics Pipelines

Soft Skills

Strong Communication SkillsOrganizational AbilitiesTime-Management SkillsAttention to DetailCollaborative Work

Tools & Technologies

Power BIExcelSQLZendeskBilling SystemsExam Platforms

Industry Keywords

Business IntelligenceOperational ExcellenceClient SatisfactionData IntegrityService Delivery

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Serve as a first-level resource for delivering timely and professional responses to inquiries, backed by data insights.
Design, develop, and maintain interactive Power BI dashboards and reports to support operational visibility and decision-making.
Collect, clean, and analyze data from multiple sources (Zendesk, billing systems, exam platforms) to identify trends and improve service delivery.
Collaborate cross-functionally with internal departments such as Finance, Test Delivery, Client Services, and Account Management to support overall client satisfaction and operational excellence.
Generate internal reports and automated analytics pipelines to support department efficiency, visibility, and oversight.
Maintain data integrity and governance standards across all reporting tools and datasets.
Present analytics findings to stakeholders in clear, non-technical terms to drive process improvements.

Requirements

What you’ll need

High school diploma or equivalent required; associate or bachelor’s degree in data analytics, Business Intelligence, Computer Science, or related field preferred.
2+ years of experience in data analytics, business intelligence, administrative support, or operations preferred.
Proficiency in Microsoft Power BI — including DAX, data modelling, and dashboard development.
Proficiency in Microsoft Excel — including Equations, data modelling, and dashboard development.
Strong command of Microsoft Excel (pivot tables, VLOOKUP, data visualization); familiarity with Power Query is a plus.
Experience with SQL or other data querying tools for extracting and transforming datasets.
Strong written and verbal communication skills with the ability to present data findings clearly.
Excellent organizational and time-management abilities with attention to detail.
Ability to work independently and collaboratively in a fast-paced, data-driven environment.
Commitment to delivering high-quality, accurate analytical outputs.
Perform other duties and projects as assigned, including quality improvement and service excellence initiatives.

Benefits

Comp & perks

Competitive salary
100% company-funded medical (for you AND your family!)
Professional working environment
Unlimited growth potential
Great working environment with a team of exceptional people