Business Systems Analyst
MealSuite
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • Texas • United States
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Tech Stack
About the role
- Partner with departments to document current-state processes and identify gaps, inefficiencies, and improvement opportunities.
- Facilitate requirement-gathering sessions and translate business needs into clear functional requirements, user stories, and acceptance criteria.
- Maintain process documentation, system requirements, and change logs to support governance and knowledge sharing.
- Support testing, validation, and rollout of system and process changes, including user enablement and documentation.
- Establish a standardized framework for intake, prioritization, and documentation of system and process change requests.
Requirements
- Experience documenting business processes and system requirements in a growing, evolving environment where processes are still being defined.
- Strong understanding of business systems concepts (CRM, ERP, SalesForce, ZenDesk).
- Ability to translate business needs into functional requirements and user stories.
- Experience working with cross-functional stakeholders.
- Familiarity with SaaS environments and change management practices is a plus.
- 3+ years of experience as a Business Systems Analyst, Business Analyst, or similar role.
- 2+ years of experience supporting system or process change initiatives in a SaaS or technology-enabled organization.
Benefits
- Unlimited paid time off – yeah, you read that right!
- Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%
- Health benefits – this includes day one medical, dental, and vision options, life & disability insurance, and paid maternity and parental leave.
- Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
- Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
- Participation in our equity program – we’d love for you to share in MealSuite’s success as we continue to grow!
- Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.
- Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at mealsuite.com/careers.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process documentationsystem requirementsfunctional requirementsuser storiesacceptance criteriachange managementtestingvalidationuser enablementprocess improvement
Soft Skills
facilitationcommunicationcollaborationstakeholder engagementanalytical thinkingproblem-solvingorganizational skillsattention to detailadaptabilityknowledge sharing