Product Manager

• Own product strategy for MealSuite Dining (POS, Portal, Ordering, Self-Serve Kiosk) and drive strategic growth and innovation
• Identify and evaluate market opportunities for Culinary product expansion; prioritize initiatives and create actionable plans to increase adoption and upsell
• Monitor qualitative and quantitative product performance and adoption; use data to inform decisions
• Lead discovery and feature leadership within the Dining domain; deeply understand user needs and operational workflows
• Track competitive landscape and partner ecosystem; act as domain expert on external tools and integrations
• Lead multidisciplinary Product team (Product Managers, Product Owners, UX Designers) and collaborate with delivery teams
• Forge cross-functional relationships across Sales, Marketing, CX, Support, partners, customers, and external stakeholders
• Create business cases, prioritize using value vs effort frameworks, and guide long-term product vision
• Manage team operations, oversee collaboration with dev teams, escalate risks and blockers
• Design accessible, intuitive experiences across mobile, tablet, kiosks, and handhelds for senior living (considering mobility, vision, memory, motor skills)
• Mentor and develop Product Managers, UX Designers, and Product Owners; report to Vice President, Product
• Work in-office up to 2 days per week (Cambridge, ON or Dallas, TX)

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