MealSuite

Project Coordinator, Implementation

MealSuite

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Junior

Tech Stack

PMP

About the role

  • MealSuite is a privately owned SaaS company providing end-to-end foodservice technology solutions for healthcare and aging services.
  • Assist implementation team by managing new customer implementation projects and improving implementation efficiencies.
  • Coordinate internal and external resources to keep projects within scope, schedule, and budget.
  • Oversee team member project assignments, matching roles to strengths and abilities.
  • Collaborate cross-functionally with Implementation Specialists and Customer Experience Leadership to evolve SOPs and team materials.
  • Devise creative solutions and develop tools/systems to improve scalability of scoping and needs analysis.
  • Train and develop team members' project management skills in customer-facing roles and share learnings.

Requirements

  • Knowledge of project implementation/project management.
  • 1+ years of direct experience in customer implementation and/or onboarding projects, ideally within a SaaS environment.
  • Bonus points if working toward a PMP or CAPM certification.
  • Familiarity with Microsoft Office and/or related workspace software.
  • Exceptional at building and maintaining professional rapport with customers and internal stakeholders.
  • Active, empathetic listener with excellent written and verbal communication skills.
  • Detail-oriented multitasker capable of prioritizing and managing time efficiently.
  • Willingness to occasionally travel and possess a valid passport with no travel restrictions between Canada and the USA.
  • Thrives in an agile, constantly changing environment that encourages collaboration.
  • Desire to be directly involved in projects offering learning and leadership growth.