Meal Ticket

Billing Operations Manager

Meal Ticket

full-time

Posted on:

Location Type: Remote

Location: Idaho • United States

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Salary

💰 $110,000 - $130,000 per year

About the role

  • Optimize the end-to-end subscription billing process, ensuring accuracy, efficiency, and alignment across the customer journey and department lines.
  • Manage quote-to-cash systems (Salesforce + Netsuite) and billing operations support for front-line teams.
  • Take ownership of sales deal desk processes: supporting sales and renewals teams, addressing operational challenges, and streamlining subscription management.
  • Support Salesforce CPQ system’s stability and improvements to support subscription and billing processes.
  • Train and support sales and billing teams on CPQ best practices and updates.
  • Own a roadmap to drive process improvements in the integration workflow for scalability and efficiency.
  • Collaborate with sales, legal, and finance teams to streamline deal desk processes.

Requirements

  • Bachelor’s degree in Finance, Business Administration, Accounting, Information Systems, or a related field.
  • 5+ years of experience in billing, finance, or revenue operations, ideally in subscription-based or SaaS business models.
  • Proven expertise with CPQ systems (e.g., Salesforce CPQ), including audits, troubleshooting, and enhancements.
  • Hands-on experience with Salesforce and NetSuite; bonus for integration work using Celigo or similar tools.
  • CPA or significant accounting experience is a strong advantage.
  • Proficiency in billing/invoicing procedures and enforcing policies for accuracy and compliance.
  • Experience with project management tools (e.g., ClickUp) and communication platforms like Slack.
  • Skilled at creating and analyzing billing metrics, identifying trends, and improving processes.
  • Data-driven with the ability to manipulate and troubleshoot large datasets.
  • Strong problem-solving, organizational, and multitasking skills in fast-paced environments.
  • Excellent communication and collaboration skills for cross-functional teamwork.
  • Detail-oriented with a focus on maintaining accurate documentation and scalable systems.
Benefits
  • base salary, stock awards (role dependent), healthcare coverage, and more
  • Paid performance incentives
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billingfinancerevenue operationsCPQ systemsbilling/invoicing proceduresdata manipulationtroubleshootingprocess improvementsmetrics analysissubscription management
Soft Skills
problem-solvingorganizational skillsmultitaskingcommunicationcollaborationattention to detail
Certifications
Bachelor's degreeCPA