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MDY Contact Center

Atención al Cliente, Sin Experiencia

MDY Contact Center

Customer service representative resolving queries for Claro Internet customers via phone. Full-time remote call center position at MDY Customer Experience in Lima.

Posted 8/2/2026full-timeRemote • 🇵🇪 PeruMid-LevelSenior💰 PEN 1,200 - PEN 1,500 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively resolving client inquiries related to Internet services. Capable of handling calls professionally while providing accurate information to customers.

Highest-signal resume keywords
Customer Service SkillsEffective CommunicationProblem SolvingCall HandlingClient Inquiry Resolution

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Interpersonal SkillsActive ListeningEmpathy
Industry Keywords
Internet ServicesClient SupportCustomer Inquiries

About the role

Key responsibilities & impact
  • Resolver dudas y consultas de los clientes que tengan el servicio de Internet claro a través de llamadas (NO VENTAS).

Requirements

What you’ll need
  • Estudios de Secundaria Completa
  • Experiencia profesional valorada sin experiencia previa

Benefits

Comp & perks
  • Sueldo Fijo de S/.1130 (Pago quincenal y fin de mes)
  • Bono por buena Gestión: s/200.
  • Bono por Crosseling: s/26 por C/U
  • Incentivos Semanales
  • Capacitaciones cortas y Pagadas.
  • 3 primeros meses RXH.
  • Linea de carrera.