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Atención al Cliente – Turno PM – Full Time
MDY Contact CenterCall Center Advisor assisting Claro Internet clients with inquiries. Remote position for MDY Customer Experience, a leader in Telecomunicaciones.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by effectively resolving client inquiries related to Internet services. Capable of handling calls professionally and providing accurate information without engaging in sales.
Highest-signal resume keywords
Customer Service SkillsCall HandlingClient Inquiry ResolutionEffective CommunicationProblem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Interpersonal SkillsActive ListeningEmpathy
Industry Keywords
Internet ServicesClient Support
About the role
Key responsibilities & impact- Resolver dudas y consultas de los clientes que tengan el servicio de Internet claro a través de llamadas (NO VENTAS).
Requirements
What you’ll need- Estudios Secundaria Completa
- Sin experiencia previa requerida
Benefits
Comp & perks- Sueldo Fijo de S/.1130 (Pago quincenal y fin de mes)
- Bono por buena Gestión: s/200.
- Bono por Crosseling: s/26 por C/U
- Incentivos Semanales
- Capacitaciones cortas y Pagadas.
- PLANILLA COMPLETA (Gratificación, CTS, Vacaciones y Asignación Familiar).
- Linea de carrera.