Junior Account Executive – Benefits

MDS Group

Account Executive managing client relationships for MDS Brasil. Focusing on customer satisfaction and contract negotiations for specialized clients in healthcare insurance.

Posted 7/20/2026full-timeSão Paulo • 🇧🇷 BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, contractual negotiations, and policy coverage management, ensuring operational efficiency and client satisfaction. Proficient in data analysis and market research to support decision-making and continuous improvement initiatives.

Highest-signal resume keywords

Client Relationship ManagementContractual NegotiationsData AnalysisMarket ResearchIntermediate Excel Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisContract ManagementPolicy Coverage ManagementMarket ResearchProposal Development

Soft Skills

Customer FocusProfessionalismCollaborationNegotiation SkillsLogical Reasoning

Certifications & Qualifications

Bachelor's Degree in Business AdministrationBachelor's Degree in Human Resources Management

Industry Keywords

ANS RegulationsInsurable BenefitsNon-Insurable BenefitsSME SegmentCorporate Segment

About the role

Key responsibilities & impact

Manage a portfolio of clients (clients of lower complexity in terms of criticality, size, revenue and relationship) by carrying out activities that develop a commercial relationship between the client and the brand, ensuring that all clients are served accurately and promptly according to their needs.
Conduct contractual negotiations and manage existing policy coverages by tracking proposal renewal dates with each carrier and/or insurer, to ensure contract revenue is maintained.
Ensure relationship management between the client and the carrier and/or insurers through regular alignments and monitoring of the contracted services, to guarantee operational efficiency and satisfaction with the services provided.
Conduct negotiations with carriers, insurers and/or clients by gathering the data and information required for the renewal process, ensuring that adjustments fully meet the client’s needs.
Prepare reports and/or presentations with indicators by organizing data, information and quantitative and qualitative analyses, in order to provide the client with policy performance results for review.
Participate in market studies by conducting research aimed at collecting data to structure proposals, seeking options that fully meet the client’s needs within the renewal deadline.
Present market study results to the client via in-person meetings, phone calls and/or digital tools, demonstrating the options that best meet the client’s needs.
Complete all required controls for Market Study, Renewal, Adjustment, Commission and Brokerage, Health Management, Committees, Strategic Meetings, etc., by entering the necessary data and information to ensure the agreed scope of work is delivered to the client.
Identify improvement opportunities through mappings performed during process execution, application of procedures and workflows, suggesting actions that enable continuous improvement to consistently enhance products and/or services.
Provide necessary support and service by offering data and information related to products and/or services so that everyone can be served promptly and accurately according to their needs.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Human Resources Management or related fields
Intermediate Excel skills
Knowledge of ANS regulations and rules, insurable and non-insurable benefits for the SME, Middle and Corporate segments
Customer focus, professionalism, collaboration, innovation, logical reasoning, organization and negotiation skills