MDS Communications Corporation

Call Center Representative

• Receive in-depth training
• Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients
• Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment
• Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients
• Secure financial gifts from donors and prospective donors on behalf of our clients
• Maintain minimum fundraising and productivity metrics

Outbound Call Center Agent