P&C Liability Bodily Injury Adjuster

MDD Forensic Accountants

Bodily Injury Adjuster adjusting General Liability, Auto Liability, and related claims for Davies North America. This role entails home-based work with potential travel for claims meetings and inspections.

Posted 7/29/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in property damage claims management, including knowledge of Tort Law, bad faith procedures, and medical terminology. Proficient in communication, time management, and documentation within a fast-paced environment while adhering to client guidelines and regulatory requirements.

Highest-signal resume keywords

Adjuster LicenseTort Law KnowledgeBodily Injury Claims SettlementMicrosoft Office Suite ProficiencyTime Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ManagementEvidence GatheringClaim System DocumentationDecision MakingProblem Solving

Soft Skills

Written CommunicationVerbal CommunicationOrganization SkillsAttention to DetailCollaboration

Tools & Technologies

ISO ClaimSearchMicrosoft Office Suite

Certifications & Qualifications

Adjuster LicenseContinuing Education Units (CEU)

Industry Keywords

Claims ProcessingClient GuidelinesMedical TerminologyNo Fault/PIP LawSovereign Immunity

About the role

Key responsibilities & impact

Perform all duties as outlined in the Property Damage Adjuster Job Description
Daily review of workflow and claim system reminders with follow up and significant progress towards completion of any task set as a reminder, or received in workflow within 72 hours
Review of new claims assignments within 24 hours of assignment/Completion of the Plan of Action
Contact with the insured/claimant within 24 hours of assignment
Assign appraisers or coordinate the receipt of estimates of damage according to client guidelines or approval
Determine if estimates or appraisals are appropriate based upon reported damages and other evidence
Gather evidence of damages
Interview or obtain recorded statements from the claimant, the Insured and any witnesses
Request payment authorization according to client guidelines and Davies Claims North America policy and procedures
Follow client guidelines for any claim denial
Obtain internal investigation reports from the insured (client) when permitted by the client
Professional and timely communication with the client
Determine degree of attorney involvement, if any
Always act with the utmost good faith in handling of the claim from beginning to closure
Set reminders within the claim system for necessary follow up in an appropriate time frame
Accurately record any communication, or activity relevant to the claim; in the claim system notes
Follow procedures to image documents sent to you that are relevant to the claim file (including e-mail)
Meet the requirements of Continuing Education as required for licensure as an adjuster
Maintain a 95% claim closure ratio
Report to the Excess carrier on any claim that meets the requirements to do so (including status reports)
Immediately notify your supervisor and the client of any Summons and Complaint received, identify assigned defense counsel, communicate and cooperate with defense counsel
Obtain status reports from defense counsel at 90-day intervals
Read and Understand the Excess Carrier Insurance Policy
Run ISO ClaimSearch on injured claimants
Determine the injury status of all persons involved in a crash investigation
Interact with insurance adjusters from other companies to obtain information needed to process your claim
Respond to Reservation of Rights letters from Excess Carrier if necessary
Develop working knowledge of No Fault/PIP law
Enter necessary information into the claim system to ensure mandatory reporting to Medicare
Follow Davies Claims North America guidelines when settling claims involving a Medicare recipient
Check for the claimant’s compliance with F.S. 768.28 Sovereign Immunity
Recommend/assign field adjuster as necessary
Review field adjuster reports for thoroughness and accuracy.

Requirements

What you’ll need

College degree or equivalent experience
Possession of Adjuster license
Maintain CEU credits for Adjuster license
Excellent knowledge of Tort Law, bad faith procedures and case law, as well as principles of liability and medical terminology
Previous experience with settling bodily injury claims
Proficiency with Microsoft Office Suite
Proactive, independent, dependable, and takes initiative with consistent follow through
Superb written and verbal communication skills conducted in a timely manner with diverse audiences
Superior time management skills with capability of working with and meeting deadlines
Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced work environment
High level attention to detail with ability to utilize decision making and problem-solving skills
Capable of working collaboratively and independently with minimal supervision
Exhibit discretion with sensitive and confidential information

Benefits

Comp & perks

Medical, dental, and vision plans to support your health and that of your family
A 401(k) plan with employer matching
Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
Paid holidays
Life insurance and short‑term and long‑term disability coverage
Paid sick leave, paid family and parental leave, and other mandated benefits