Regional Director – Loss Control

MDD Forensic Accountants

Regional Director managing a team of Independent Contractors at Davies North America. Overseeing loss control processes and ensuring quality standards are met.

Posted 7/28/2026full-timeRemote • Alabama • 🇺🇸 United StatesLead💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing Independent Contractors (ICs) through coaching, mentoring, and performance management while ensuring quality and timeliness in service delivery. Proficient in process management, staffing strategies, and proactive communication to meet profitability goals and enhance operational efficiency.

Highest-signal resume keywords

IC ManagementCoaching and MentoringProcess ManagementTime ManagementProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ExcelMicrosoft SuiteCost AnalysisQuality AnalysisStaffing Management

Soft Skills

Communication SkillsAttention to DetailInterpersonal SkillsOrganizational SkillsProactive Initiative

Certifications & Qualifications

CSPARMAINSCPCU

Industry Keywords

Independent ContractorsService Level AgreementsProfitability GoalsField IssuesDynamic Work Environment

About the role

Key responsibilities & impact

Manage a team of ICs and help develop self-sufficient and engaged Independent Contractors (ICs)
Coach and mentor to increase levels of performance and manage poor performing ICs Partners
Run daily reports to identify trends in quality and timeliness
Managing staffing levels; ability to contract/hire the right person
Follow up/assisting new contractors working with education department
Develop and maintain staffing levels to meet changing demands
Coach and mentor ICs that can cover, “as needed”, areas in any event
Recruit to have backups in place in case of unexpected events or growth
Build relationships through professionalism with peers and ICs; inform ICs of good work, respond to calls/emails in timely manner (within 24 business hours), give constructive feedback/criticism to promote growth
Responsible for Time Service based on Client Expectations; create strategic solutions and engage in future planning
View Service Level Agreements (SLAs) as minimum standards, go above and beyond to handle any unexpected issues; be proactive to time service issues
Analyze service areas to ensure no time service lapses
Ensure production quality which includes identifying and coaching any IC in need of help to increase quality and performance; ICs should take initiative to correct all quality issues
Be proactive to quality issues through reports, projections, and reviews – use quality issues as a calibration opportunity to follow up and support ICs
Identifying trends in quality as a calibration opportunity
Analyze markets/staffing to improve profitability
Perform cost analysis to uncover potential cost savings and identify trends
Must meet the profitability goals set and strive to go above and beyond
Must manage bonus type payouts strategically
Reporting of “out of norm” Field Issues to your AVP through proactive communication
Perform other duties as assignments as assigned

Requirements

What you’ll need

2 years of experience in a related field or role is required
Degree or Professional Designations (CSP, ARM, AINS, CPCU) are a plus, or a combination of education and experience
Industry specific experience
Previous experience with Excel and other Microsoft Suite software
Proficiency in Computer based work
The ability to communicate well with others
An understanding of process management, IC management, and inventory management
Strong problem-solving skills and attention to detail
The ability to prioritize and manage time efficiently
Proactive, independent, and takes initiative with consistent follow through
Superb communication skills, verbal and written, conducted in a timely manner
Superior time management skills with capability of working with and meeting deadlines
Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
Excellent team player with interpersonal skills
High level attention to detail and problem-solving skills
Capable of working collaboratively and independently with minimal supervision
Exhibit discretion with sensitive and confidential information
Display a comfort level working with key people at all levels within an organization

Benefits

Comp & perks

Medical, dental, and vision plans to support your health and that of your family
A 401(k) plan with employer matching
Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
Paid holidays
Life insurance and short‑term and long‑term disability coverage
Paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.