Head of Technology Products

MDD Forensic Accountants

Head of Technology Products driving North American technology product strategy. Collaborating across group and division to enhance unified claims tech ecosystem.

Posted 4/23/2026full-timeRemote • Alabama • 🇺🇸 United StatesLead💰 $180,000 - $220,000 per yearWebsite

About the role

Key responsibilities & impact

Define and maintain the North American technology product strategy, ensuring full alignment to the Group-wide claims product strategy and ClaimPilot transformation roadmap.
Ensure NA platform decisions support the Group’s commitment to ClaimPilot as the global unified claims platform, replacing legacy and siloed systems across business lines.
Embed “build once, use many” product principles, ensuring reusable components and shared capabilities reflect the Group product architecture.
Own multiyear NA product roadmaps covering platforms, tools, analytics, workflow, and client interfaces, ensuring alignment with Group product governance and prioritisation.
Translate business and technology strategy into sequenced, outcome-based delivery increments for engineering teams.
Oversee the lifecycle of technology products from discovery through adoption, scale, maturity, and retirement.
Lead initiatives to consolidate legacy claims systems into the modern ClaimPilot platform.
Support the displacement of third party claims systems and tools where Davies IP is available, consistent with Group platform strategy.
Work with Group Product to ensure NA requirements inform global platform evolution and shared component enhancement.
Operate within Group product governance, OKR frameworks, and decision making structures to ensure transparency, control, and prioritised value delivery.
Provide visibility of NA roadmap progress, migration performance, capability adoption, delivery velocity, and risk.
Ensure compliance with Group architecture, cyber, security, and AI governance standards for all NA product initiatives.
Partner with business unit leaders, operations, engineering, data, and architecture teams to translate NA business needs into coherent product strategies and delivery priorities.
Represent North America in Group product forums, contributing market-specific insights, user needs, and value cases into the global roadmap.
Communicate product strategy, roadmap progress, and migration outcomes across executive and operational leadership.
Drive adoption of ClaimPilot and associated shared services across NA internal teams and clients.
Define and track key product usage, migration, operational efficiency, and experience metrics to evidence value delivered.
Partner with business to realise benefits related to reduced duplication, cost savings, improved claim cycle times, and enhanced client outcomes.

Requirements

What you’ll need

Senior product leadership experience across operational technology systems
Proven experience in insurance, TPA, or adjacent financial services environments
Demonstrated ability to define strategy and deliver modernization across complex technology landscapes
Expertise in platform consolidation, product lifecycle management, discovery practices, outcome‑based roadmaps, and agile delivery
Strong stakeholder management and executive communication skills
Strategic, outcome‑driven mindset
Ability to navigate complex organizational structures and federated environments
Strong collaboration with product, engineering and operational leaders
Data‑driven decision‑making and value‑oriented thinking
Ability to clearly communicate technical concepts to non‑technical stakeholders

Benefits

Comp & perks

Medical, dental, and vision plans to support your health and that of your family
A 401(k) plan with employer matching
Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
Paid holidays
Life insurance and short‑term and long‑term disability coverage
Diversity and Inclusion initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product strategyproduct lifecycle managementplatform consolidationagile deliveryoutcome-based roadmapsdiscovery practicesanalyticsworkflowclient interfacestechnology modernization

Soft Skills

stakeholder managementexecutive communicationstrategic mindsetoutcome-driven mindsetcollaborationdata-driven decision-makingvalue-oriented thinkingability to navigate complex structurescommunication of technical conceptsleadership