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Product Manager, User Product
MDCalcProduct Manager driving improvements for clinician engagement on MDCalc, a widely used medical reference platform. Leading cross-functional teams on user behavior, projects, and personalized solutions.
About the role
Key responsibilities & impact- Own a portfolio of projects aimed at improving activation, retention, and personalization across the MDCalc platform
- Drive each project from problem definition through scoping, delivery, and post-launch measurement
- Identify engagement gaps using qualitative research, behavioral data, and competitive benchmarking
- Build and iterate on onboarding experiences that help new users quickly understand MDCalc's value and establish return habits
- Define success metrics and work with Data to instrument and evaluate activation flows
- Own projects that increase return visit frequency and surface relevant tools to the right users at the right moments
- Partner with Engineering and Data on personalization capabilities — favorites, recents, specialty-based recommendations, and similar patterns
- Write clear product requirements, user stories, and acceptance criteria that Engineering and Design can build to
- Lead cross-functional execution across active projects, managing scope, timelines, and dependencies
- Use data to identify issues post-launch, measure outcomes, and drive continuous improvement
Requirements
What you’ll need- 3+ years of product management experience, with at least one role focused on consumer or professional end-user products
- Startup experience strongly preferred, particularly in 0→1 environments where you helped build products, processes, or systems from the ground up
- Builder mentality with comfort operating in ambiguity, moving quickly, and taking full accountability for outcomes rather than simply shipping requirements
- Demonstrated ability to own projects end to end - from discovery and definition through launch and measurement
- Comfort with engagement metrics: retention curves, activation funnels, session depth, return visit rate, and similar
- Strong written communication skills across requirements, specs, and stakeholder updates
- Experience working cross-functionally with Engineering, Design, and Data teams
- Healthcare, clinical, or professional tool experience a plus but not required
- Familiarity with experimentation and A/B testing frameworks
Benefits
Comp & perks- Medical, Dental, & Vision coverage, with option to extend to your dependents
- Company-sponsored short-term insurance
- Fully-paid 8 week parental leave, after 6 months of employment
- Company-sponsored 401k, after 3 months of employment
- Unlimited vacation for salaried roles - we trust you to take the time you need
- Tri-annual company offsites to connect, reflect, and plan together
- Work from home monthly stipend
- Hybrid work environment with a great team office in Greenwich Village, NYC
- A culture of fun and motivated team members who believe in a greater mission here at MDCalc
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementqualitative researchbehavioral data analysisuser onboardingsuccess metrics definitionA/B testingengagement metricsactivation flowsproject managementdata-driven decision making
Soft Skills
builder mentalityaccountabilitycommunicationcross-functional collaborationproblem-solvingadaptabilityleadershiptime managementcritical thinkingstakeholder management