Title Manager

McMichael Taylor Gray, LLC

Foreclosure Title Manager coordinating daily priorities and title processes for McMichael Taylor Gray, LLC. Ensuring compliance with firm’s policies and overseeing training and performance in a law setting.

Posted 4/17/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for the daily priorities for footprint states
Support and manage functions/duties related to foreclosure title processes
Monitor adherence to Firm policies and procedures and compliance
Assist in establishment and implementation of department policies, procedures and reporting
Monitor workflow to ensure that appropriate levels of productivity and customer service are met
Support title team to ensure department standards and client objectives are met
Lead department staff and team leads to ensure compliance with Firm's policies and procedures
Re-develop and implement training guides and programs
Ensure client guidelines and requirements are followed
Analyze reports to monitor trends and identify inefficiencies for the Title department
Provide exception reporting and input/interaction in monthly Firm departmental meetings
Create, modify, deploy and apply Work Instructions and monitor Team adherence for coaching
Audit daily performance logs to improve process and productivity levels
Meet contractual timelines through monthly audits of client referrals
Onboard and oversee all new Team Member training
Handle all escalated matters and evaluate improvements
Administer and monitor Performance Improvement Plans
Review and approve staff payroll and PTO requests
Perform all direct reports Annual Assessments
Participate in testing of document templates for the title department

Requirements

What you’ll need

High school diploma or equivalent required
Associate degree or Paralegal certification preferred
At least 5+ years related experience preferred in default operations/creditors' rights
Working knowledge/familiarity with the foreclosure process from start to finish preferred
Prior experience in a law firm setting preferred
Notaries or candidates willing to become a notary are preferred

Benefits

Comp & perks

Equal Opportunity Employer
Drug free workplace
Complies with ADA regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

foreclosure title processesworkflow monitoringexception reportingperformance improvement plansdocument template testing

Soft Skills

leadershiptraining developmentcustomer serviceanalytical skillscommunication

Certifications

Paralegal certificationNotary