McLeod Health

Clinic Manager – Onsite Health Services

McLeod Health

full-time

Posted on:

Location Type: Hybrid

Location: Florence • South Carolina • United States

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About the role

  • Responsible for operations of clinics within their region including overall management, operations, coordination, clinical performance results and evaluation of all functions.
  • Collaborates with the account manager to assure the client’s plan design goals are being met.
  • Frequent travel between clinics in the region is a requirement of this position.
  • Plans, organizes, and manages operations for several clinics, including staff hiring, training, scheduling, inventory control and facility upkeep.
  • Participates in the achievement of patient, client, and teammate satisfaction goals. Responds to complaints with thorough investigation of concerns.
  • Ensures clinic schedules are maintained to promote efficiencies in practices and patient satisfaction.
  • Completes annual performance reviews for all direct reports.
  • Collaborates and participates as needed in conversations with account management and clients.
  • Leads projects and activities that promote achievement of quality, financial, and strategic goals.

Requirements

  • Leadership and Organization - exceptional capacity for leading people; a team-builder who has experience in scaling up teams; ability to connect clinical staff both on an individual level and in groups; capacity to enforce accountability; ability to develop and empower staff from the bottom up, while leading from the top.
  • Action Oriented - enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; a "take-charge" individual.
  • Results - proven track record of exceeding goals with a bottom-line orientation; able to make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of clinical understanding and clinical management.
  • Previous clinical management experience required.
  • Must be able and willing to travel extensively throughout the assigned region.
  • Excellent written and oral communication skills.
  • Strong presentation, employee management, and project implementation skills.
  • High-level of proficiency in Microsoft Office Suite with excellent writing, editing and administrative skills; EMR tools required, preferably eClinicalWorks and Systoc.
Benefits
  • Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
  • Ensures patient safety goals and infection control standards are achieved throughout the clinics.
  • Maintains open communication and positive working relationships throughout the team, including medical assistants, supervisors, providers, and support teams within the company.
  • Coordinates workflow in clinics and prioritizes and shifts duties as necessary to achieve maximum productivity and efficiency.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical managementperformance evaluationstaff hiringstaff trainingschedulinginventory controlproject implementationMicrosoft Office SuiteEMR toolseClinicalWorks
Soft Skills
leadershiporganizationteam-buildingaccountabilitycommunicationpresentation skillsemployee managementaction-orientedproblem-solvingresults-driven