Application Analyst II – IT Clinical Systems
McLeod Health
full-time
Posted on:
Location Type: Remote
Location: South Carolina • United States
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About the role
- Analyzes, designs, and modifies software applications, including encoding, testing, debugging and installing to support implementation of one or more software modules.
- Provides more advanced technical expertise than that of an Epic Applications Analyst I.
- Serves as a liaison between the IT Department, vendors and clients for multiple systems/applications.
- Gathers and works with departments to prioritize development initiatives and activities.
- Provides analysis of workflow and implements solutions to meet department needs.
- Provides technical/application assistance to clients and IT staff as appropriate.
- Assists with coordination of system upgrades and large projects and provides support as required.
- Completes tasks on time and meets assignment dates.
- Ensures system changes follow change management procedures and protocols.
- Creates and maintains all documentation for all assigned applications, and develop, plan and execute testing for supported applications.
- Participates in an on-call rotation schedule, to include daily, after hours, weekends, providing 24x7 client support as necessary.
- Participates in support for systems both daily and during implementations.
- Works collaboratively with IT Educators to ensure system feature and function modifications are shared with educators so training plans and documentation can be updated appropriately.
- Serves as a mentor to Epic Applications Analyst I.
Requirements
- Minimum of two years Epic build experience.
- Minimum of three years of computer system application modifications and support experience.
- Minimum of three years of PC-oriented experience to include basic word processing and spreadsheets.
- Presentation, communication and interpersonal skills required.
- Minimum of an Associate degree in Healthcare/Computer Science/Business from an accredited school or equivalent work experience
- EPIC Certification
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software application analysissoftware designsoftware modificationencodingtestingdebuggingchange managementdocumentationworkflow analysissystem upgrades
Soft Skills
communication skillsinterpersonal skillspresentation skillscollaborationmentoringtechnical assistancetime managementproblem-solvingclient supportcoordination
Certifications
EPIC CertificationAssociate degree in HealthcareAssociate degree in Computer ScienceAssociate degree in Business