Field Application Engineer
McLaren Group
full-time
Posted on:
Location: 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
JavaPythonVBA
About the role
- Support customers use of Applied hardware, embedded software, off-car configuration and data analysis software
- Provide support at the track, remotely and at customer premises
- Represent the customer’s viewpoint within Motion Applied and influence product strategy
- Work with internal teams to push through issue resolution
- Assist with improving departmental procedures and knowledge base
- Take on development projects as required and drive these forward with minimal supervision
- Diagnose hardware and software problems, probing problems to objectively understand whether it is a failure of the system or its environment
- Recognise opportunity to add value with additional Applied products or solutions
Requirements
- Accurately interpret observations noted in the field to advise solutions or escalate appropriately
- Diagnose hardware and software problems under pressure with a detailed and methodical approach
- Good communicator with the ability to capture information quickly and accurately
- Good understanding of the electronic elements of motorsport systems and powertrains, including the characteristics of typical sensors and actuators used in motorsport
- Experience of working trackside in a motorsport environment
- Experience of the following tools beneficial: MATLAB/Simulink/Stateflow; Data analysis tools such as ATLAS; ECU set-up tools such as System Monitor; Excel VBA
- Knowledge of one or more general purpose programming languages including, but not limited to: Python, Java, C#, C++
- Educated to graduate level and awarded a minimum of an Upper Second-Class Honours Degree (2:1) in a relevant engineering discipline (equivalent experience will also be considered)