Senior Credit & Collection Specialist

McKesson

Sr. Credit and Collections Specialist at McKesson, analyzing delinquent accounts and improving collections workflows.

Posted 7/14/2026full-timeRemote • Arizona, California, Texas • 🇺🇸 United StatesSenior💰 $22 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in credit and collections management, including delinquent account analysis, payment negotiation, and account reconciliation. Proficient in identifying automation opportunities and improving workflows to enhance operational efficiency.

Highest-signal resume keywords

Credit And Collections ExpertiseAccount ReconciliationPayment NegotiationProcess Improvement MindsetMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Delinquent Account ManagementDispute ResolutionCredit Risk AssessmentEscalation AnalysisData AnalysisPerformance Metrics MonitoringWorkflow AutomationAging TrackingCash Flow SupportComplex Account Reconciliation

Soft Skills

Customer NegotiationCross-Functional CollaborationEthical JudgmentAttention To DetailProfessional Communication

Tools & Technologies

Reporting ToolsProductivity ToolsMicrosoft Excel

Industry Keywords

Accounts ReceivableFinance OperationsContinuous ImprovementPayment TrendsCredit Exposure

About the role

Key responsibilities & impact

Analyze delinquent account balances, payment trends, credit exposure, and account activity to identify root causes
Partner with customers to obtain payments, negotiate payment plans, resolve disputes, and support cash flow while maintaining a professional experience
Make daily ship-or-hold recommendations for delinquent accounts, past-due balances, and credit line exceptions
Perform complex account reconciliations
Identify opportunities to automate recurring collections tasks and improve escalation workflows
Use data, reporting, and productivity tools to monitor aging, track collection activity, and support performance metrics
Collaborate with Sales, Customer Service, Finance, Cash Application, Billing, and leadership teams
Escalate potential write-offs and high-risk accounts to management
Contribute to continuous improvement efforts by documenting standard work and identifying workflow gaps.

Requirements

What you’ll need

Typically requires 4+ years of related experience in credit, collections, accounts receivable, escalation analysis, customer account management, or a similar finance operations environment
Credit and collections expertise, including delinquent account management, payment negotiation, dispute resolution, account reconciliation, write-off identification, and credit risk assessment
Strong process improvement mindset with experience identifying workflow gaps
Ability to recognize automation opportunities within recurring collections activities
Intermediate proficiency using Microsoft Excel
Strong analytical skills with the ability to interpret account trends.
Additional critical skills include customer negotiation, cross-functional collaboration, ethical judgment, high attention to detail, and the ability to communicate professionally with customers, internal partners, and senior leaders.

Benefits

Comp & perks

Competitive compensation package
Health, happiness, and well-being focus