Principal Digital Architect – Customer Experience

McKesson

Principal Digital Architect leading architectural strategy for customer experience at McKesson. Focused on technology innovation and service quality in healthcare.

Posted 6/17/2026full-timeIrving • Texas • 🇺🇸 United StatesLead💰 $187,400 - $312,400 per yearWebsite

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Hard Skills

Principal Architectdigital transformationcomposable architecturesarchitecture review boardcost reductionquality improvement programslarge-scale programsemerging technologiestechnical leadershipeCommerce

Soft Skills

leadershipcommunicationstrategic thinkingmentoringteam developmentproblem-solvinginnovationstakeholder engagementcross-functional team managementorganizational alignment

Tools & Technologies

AS400 systemsAI technologiesdigital productsSFDC

Certifications & Qualifications

Bachelor’s degreeMaster’s degree

Industry Keywords

budget transparencytechnology managementproject waste reductionOn Time On Budget (OTOB)application uptimebusiness streamliningmatrix organizationsbusiness outcomestechnical outcomeshigh scale

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Enhance budget and cost transparency for business partners
Identify opportunities to streamline technology by removing redundant assets and solving problems
Improve architecture quality to reduce project waste and increase completion rates
Develop strategic plans to sunset outdated hardware, including AS400 systems
Elevate service quality for stakeholders across the organization
Lead programs to enhance architectural talent and skills within McKesson CET Team
Establish a CET architecture review board to ensure alignment with enterprise standards
Support and achieve an On Time On Budget (OTOB) delivery rate exceeding 80%
Ensure uptime of over 99% for critical applications
Champion business streamlining through the deployment of modern AI technologies
Inspire teams to rethink and innovate the design and build of technology
Mentor and develop the next generation of architectural talent

Requirements

What you’ll need

Proven experience as Principal Architect in a large, complex organization
Bachelor’s degree in Business Administration, Information Technology, Engineering, Computer Science, or related field; Master’s degree preferred
15+ years of Technical leadership experience as a Principal architect in large matrix organizations
Proven track record of managing large-scale, cross-functional programs that deliver business and technical outcomes
Deep understanding of digital transformation, emerging technologies, and their application in real-world business environments
Exceptional leadership skills with experience managing cross-functional teams
Strong understanding of technology management, with a focus on cost reduction and efficiency
Demonstrated ability to lead and implement quality improvement programs
Experience in driving digital transformation and value through technology
Excellent leadership skills with a track record of inspiring and developing teams
Strong communication skills, with the ability to articulate complex technical concepts to diverse audiences
Strategic thinker with the ability to manage multiple priorities and projects effectively
Experience establishing and operating an Architecture review board for a business unit
Deep understanding of composable architectures at scale
Thorough experience with large digital products with high scale (i.e. eCommerce & SFDC)

Benefits

Comp & perks

Competitive compensation package
Annual bonus or long-term incentive opportunities