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Director, Digital Transformation – Site Management Operations
McKessonDirector of Digital Transformation responsible for leading design and optimization of digital solutions supporting oncology research operations. Collaborating with stakeholders to enhance efficiency and user experiences in clinical research.
About the role
Key responsibilities & impact- Lead the design, implementation, and optimization of digital solutions that directly support site-level clinical research operations.
- Partner with senior executives and research leaders to embed digital technologies, data analytics, and AI into clinical research SMO operations.
- Champion the deployment of AI-driven tools to transform cancer care.
- Own the execution and productization of AI use cases, including data readiness, system integration, validation, and operational monitoring.
- Conduct rigorous ROI analyses to build stakeholder confidence and secure investment.
- Leverage AI and machine learning to analyze and streamline business processes, eliminate manual steps and increase productivity.
- Lead enterprise-wide change initiatives to drive adoption of new technologies.
- Provide strategic guidance on the risks and benefits of digital and AI technologies in clinical research.
- Build and lead a high-performing digital transformation team.
- Establish and track KPIs to evaluate the impact of digital and AI initiatives on research productivity, quality, and operational efficiency.
- Build and nurture strong relationships with internal stakeholders, technology vendors, regulatory bodies, and clinical partners.
Requirements
What you’ll need- 12+ years of experience in clinical research or a related healthcare field, with a strong focus on digital transformation, data analytics, and AI integration.
- Proven track record in strategic planning, project management, and change leadership.
- In-depth understanding of clinical research processes, regulatory requirements, and industry trends.
- Experience with ensuring interoperability between different clinical systems and platforms to facilitate seamless data exchange and collaboration.
- Strong working knowledge of technical product management in complex, integration-heavy environments.
- Experience partnering with engineering teams to translate business and clinical needs into scalable, production-ready solutions.
- Strong analytical and problem-solving skills with the ability to address complex challenges.
- Excellent communication skills with the ability to influence and inspire across all levels of the organization.
- Agile product delivery and execution leadership (roadmapping, backlog prioritization, release planning).
- Technical product decision-making across build vs. buy, integration patterns, and platform reuse.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Collaborate in a dynamic, fast-paced setting with a team of skilled professionals.
- Ability to lead teams through ambiguity while driving clarity, alignment, and outcomes.
- Accountability for results, not just initiatives or plans.
Benefits
Comp & perks- Comprehensive benefits to support physical, mental, and financial well-being.
- Competitive compensation package including performance, experience, and skills evaluation.
- Annual bonus or long-term incentive opportunities may be offered.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analyticsAI integrationmachine learningdigital transformationproject managementtechnical product managementROI analysisKPI trackingsystem integrationclinical research processes
Soft Skills
strategic planningchange leadershipanalytical skillsproblem-solving skillscommunication skillsinfluenceteam leadershipcollaborationprioritizationaccountability