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Tech Stack
Tools & technologiesCloudMicroservicesServiceNow
About the role
Key responsibilities & impact- Own end-to-end delivery accountability across two teams or a complex team, ensuring predictable, high-quality outcomes
- Establish and operate the delivery model, including sprint cadence, backlog readiness, planning, reviews, retrospectives, and release coordination
- Facilitate all agile ceremonies, including backlog refinement, daily stand‑ups, sprint planning, reviews/demos, and retrospectives
- Coach the Product Owner and team to ensure work items have clear scope, sizing, dependencies, risks, and acceptance criteria
- Define a sprint and release scope based on product prioritization and engineering capacity
- Lead integrated planning across product, engineering, UX, QA, and release management
- Lead pre‑release planning, including development, validation, and readiness of Release Scope Statements; assess capacity and communicate risks and dependencies
- Manage release‑level capacity planning, estimation, sequencing, and delivery tracking
- Proactively manage cross‑team dependencies, risks, and constraints impacting delivery timelines and scope; provide transparent milestone tracking
- Drive delivery trade‑off decisions and escalation paths with clear options and recommendations
- Ensure visibility and transparency through delivery dashboards and reporting
- Maintain Jira hygiene, enforce Definition of Ready and Definition of Done, and ensure runbook updates are completed as required
- Lead non-prod WAR/MIM rooms to resolve time-sensitive non-production issues as needed for Dev, QA or Staging environments in preparation for upcoming releases
- Maintain accurate PlainView (PV) update for the scrum team with the corresponding project and product attributes
- Ensure weekly time-tracking is reported by the scrum team; facilitate review of the time tracking reports with the Leadership Team frequently
- Serve as a liaison between Product Owners, Development Teams, and external stakeholders to maintain alignment on priorities and objectives
- Provide executive level communication on delivery status, risks, dependencies, and mitigation strategies
- Influence decision making through data driven insights, delivery metrics, and clear narrative
- Facilitate governance forums, milestone reviews, and executive checkpoints
- Partner closely with Product Owners and technical leaders to maintain a build ready backlog for next 3-6 sprints
- Proactively manage cross team dependencies and delivery impediments to protect release timelines
- Ensure adherence to governance and compliance standards, including Release Scope Statements, Scope Change Requests (SCRs), and ServiceNow change requests (CRs)
- Lead cross‑team risk identification and mitigation using ROAM or equivalent practices; escalate critical risks with clear mitigation plans
- Ensure delivery evidence and artifacts are created to support audits and regulatory requirements
- Coordinate overall testing readiness and execution in partnership with QA, including QA, UAT, regression, integration, and performance testing
- Ensure all testing requirements (including NFRs) are defined, tracked, and aligned with exit criteria
- Ensure timely creation, review, and approval of testing artifacts (e.g., test strategy, test plans)
- Coordinate integration testing readiness, including external vendors and system dependencies
- Drive effective defect management, including prioritization, closure, and root cause analysis
- Support planning activities to align team capacity with release objectives
- Coach and mentor scrum teams on agile practices, ADLC maturity, and enterprise delivery standards, raising overall delivery maturity
- Champion continuous agile maturity improvement across teams, utilize delivery metrics, KPIs, and dashboards
- Analyze delivery metrics and trends to identify systemic improvements
- Contribute to the evolution of Ontada’s Agile Delivery Lifecycle (ADLC) and enterprise delivery practices
Requirements
What you’ll need- Degree or equivalent
- Typically requires 7+ years of relevant experience
- 7+ years of experience leading complex, large scale agile delivery initiatives in enterprise environments
- Demonstrated success in Scrum Master, Project Manager, or hybrid delivery leadership roles
- Proven ability to manage two scrum teams or a complex team, dependencies, and stakeholders in fast paced, regulated environments
- Strong executive communication skills, with experience engaging Directors, VPs, and senior leaders
- Expert level experience managing scope, timelines, and delivery commitments
- Solid understanding of technical architecture and product roadmaps to effectively support engineering teams
- Experience enabling engineering best practices, including CI/CD, DevOps, automated testing, and code quality standards
- Experience working with modern software engineering teams (web, cloud, APIs, microservices)
- Proficiency with delivery and collaboration tools such as Jira, Confluence, Miro, or similar
- Deep knowledge of Scrum framework, roles, ceremonies, artifacts, and principles
- Strong organizational, time management, and prioritization skills
- Certified Scrum Master (CSM) or equivalent certification from a recognized industry organization
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
agile deliveryScrumCI/CDDevOpsautomated testingcode quality standardsrelease managementcapacity planningdefect managementtesting readiness
Soft Skills
executive communicationorganizational skillstime managementprioritizationcoachingmentoringinfluencingstakeholder managementrisk managementdata-driven decision making
Certifications
Certified Scrum Master (CSM)