Custom Development Engineer, Professional Services
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Director, Application Engineering
McKesson
full-time
Posted on:
Location Type: Remote
Location: Remote • Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
AWSAzureCloud
About the role
- Oversee engineering and operational management of overhead, CRO, and SMO applications within Sarah Cannon Research Institute (SCRI)
- Lead a team of systems engineers responsible for implementing, maintaining, and optimizing enterprise applications that support clinical research operations
- Ensure alignment with SCRI’s digital strategy and collaborate cross-functionally with McKesson and external partners to uphold enterprise standards and drive innovation
- Lead the full lifecycle of application engineering including implementation, configuration, performance tuning, and integration
- Manage system engineers and foster a high-performing team culture focused on continuous improvement and innovation
- Oversee release management, testing, and validation processes to ensure stable and secure deployments
- Collaborate with Finance, Quality, Clinical Operations, and external CRO/SMO partners to ensure systems meet evolving business and regulatory requirements
- Drive automation and digital transformation initiatives to replace manual processes with scalable, efficient solutions
- Ensure data integrity, user access controls, and compliance with internal policies and external regulations
- Coordinate vendor relationships including contract management, roadmap alignment, and issue resolution
- Maintain comprehensive documentation and a knowledge base for system configurations, workflows, and troubleshooting
- Support audit readiness and collaborate with internal and external auditors on system-related documentation
- Monitor system performance and proactively implement enhancements to improve reliability and scalability
Requirements
- 12+ years of experience in clinical research or related fields, with a focus on application engineering and system support
- Proficiency in software development methodologies (Agile, DevOps)
- Experience integrating various systems and applications to streamline clinical operations
- Strong analytical and problem-solving capabilities
- Effective communicator with the ability to influence stakeholders across all levels
- Proven ability to lead, mentor, and develop high-performing engineering teams
- Experience with cloud platforms like AWS, Azure, or Google Cloud
- Extensive knowledge of advanced engineering principles, theories, and concepts
- Proven track record in strategic planning, project management, and change leadership
- In-depth understanding of clinical research processes, regulatory requirements, and industry trends
- Familiarity with platforms such as Salesforce, SAP, Veeva, Vestigo, and EHR systems
- Expertise in system interoperability and data exchange across clinical platforms
Benefits
- Comprehensive benefits to support physical, mental, and financial well-being
- Total Rewards package through McKesson
- Competitive compensation package
- Base pay determined by performance, experience, skills, equity, and geographic market
- Annual bonus or long-term incentive opportunities may be offered
- Fully remote work (locations listed: USA, TN)
- Resources and opportunities for professional growth and development
- Inclusive work environment
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
application engineeringsystem supportAgileDevOpssystem integrationcloud platformssystem interoperabilitydata exchangeperformance tuningautomation
Soft skills
analytical skillsproblem-solvingcommunicationinfluencing stakeholdersleadershipmentoringteam developmentstrategic planningproject managementchange leadership
