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McKesson

Customer Success Account Manager, EHR

McKesson

. Manage all aspects of the technology relationship with customers .

Posted 4/24/2026full-timeRemote • Texas • 🇺🇸 United StatesSeniorLead💰 $109,000 - $181,600 per yearWebsite

About the role

Key responsibilities & impact
  • Manage all aspects of the technology relationship with customers
  • Develop, grow, and maintain client relationships
  • Actively participate in implementation processes
  • Provide day-to-day support for clients and their technology use
  • Assist with issue resolution and ensure customer satisfaction

Requirements

What you’ll need
  • Degree or equivalent
  • Typically requires 7+ years of relevant experience
  • 4+ years of specific systems experience with iKnowMed
  • EHR application knowledge, preferably with iKnowMed G2
  • Knowledge of healthcare operations, clinical, and/or financial systems
  • Strong organizational leadership skills
  • Proficiency with MS Word, Excel, PowerPoint, and Teams

Benefits

Comp & perks
  • Competitive compensation package
  • Annual bonuses
  • Long-term incentive opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
iKnowMedEHR applicationhealthcare operationsclinical systemsfinancial systems
Soft Skills
organizational leadershipclient relationship managementissue resolutioncustomer satisfaction
Certifications
degree or equivalent