Partner with Research Operations, SCRI, Practice Management, and Network leadership to standardize, optimize, and scale clinical research operations across community oncology practices
Lead research billing and research technology functions, establishing standardized processes, education, and controls to mitigate financial and operational risk
Influence and lead change across a matrixed environment by building trust, resolving resistance, and driving adoption of new operating models
Serve as an integrator across teams to translate strategy into executable plans, proactively identifying risks, dependencies, and tradeoffs
Act as a credible advocate for the Network’s clinical research community, elevating operational realities and enabling growth priorities with senior leadership and partners
Define success metrics and outcomes for research operations initiatives, ensuring measurable impact on scalability, compliance, and practice experience
Develop and mentor high-performing teams, contributing to leadership growth and long-term organizational capability

Requirements

Bachelor's degree in business, finance, healthcare, clinical operations, change management, or related field required
MBA or other graduate degree preferred
10+ years of experience in strategy, operations, transformation, healthcare, or consulting
Strongly preferred: prior management consulting or internal consulting experience, particularly supporting healthcare or life sciences organizations
Proven experience leading enterprise-scale change in ambiguous, matrixed environments
Strong strategic and analytical problem-solving skills, with the ability to structure complex issues and drive executable recommendations
Exceptional written and verbal communication skills, including executive-ready storytelling and influence
Experience with program management, strategic planning, and cross-functional execution
Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook; Tableau or Power BI experience a plus
Familiarity with clinical research operations, research billing, and research technology systems preferred

Benefits

Competitive compensation package
Annual bonus or long-term incentive opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

clinical research operationsresearch billingresearch technologystrategic planningprogram managementanalytical problem-solvingchange managemententerprise-scale changeconsultingfinancial risk mitigation

Soft Skills

leadershipinfluencecommunicationtrust buildingteam developmentmentoringexecutive storytellingcross-functional collaborationrisk identificationorganizational capability

Certifications

Bachelor's degreeMBA