Analyst

• Serve as the subject matter expert for Net Promoter Score (NPS)
• Act as a key liaison supporting various business units
• Analyze customer experience metrics
• Develop scalable frameworks for recurring analysis
• Create compelling data visualizations and dashboards
• Conduct descriptive and exploratory analyses
• Frame findings and develop executive-ready presentations
• Provide actionable insights based on both qualitative and quantitative research

Business Intelligence Analyst, Strategy

Senior Analyst, Capital Markets

Complaints Quality Control Analyst III

Promotions Analyst

Implementation Analyst

EMR Analyst II – Epic Beaker