MCG Health

Senior Product Owner

MCG Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $109,000 - $153,000 per year

Job Level

Senior

About the role

  • Own and evolve the delivery roadmap for the Indicia Provider Utilization Management (UM) suite in close partnership with Product Manager
  • Translate strategic product initiatives into clearly defined epics, features, and user stories aligned to business outcomes and customer value
  • Serve as the primary decision-maker for backlog prioritization, sequencing work to maximize business impact, customer outcomes, and delivery efficiency
  • Manage and coordinate multiple product backlogs across two or more Agile teams, ensuring alignment to strategic priorities, dependencies, and delivery timelines
  • Lead backlog refinement and progression of user stories across teams, maintaining readiness, clarity, and consistent acceptance criteria
  • Apply SAFe® (Scaled Agile Framework) principles to support cross-team planning, dependency management, and execution across Program Increment (PI) cycles
  • Partner with Release Train Engineers, Engineering Leads, and Product Manager to support PI Planning, cross-team alignment, and delivery forecasting
  • Lead discovery and solution definition for complex, cross-product initiatives and integrations within the Indicia suite
  • Collaborate with customers, strategic partners, clinical experts, engineering, UXD, and implementation teams to deeply understand workflows to create and validate solution designs
  • Translate customer, market, and business insights into detailed feature definitions, including user workflows, diagrams, and acceptance criteria to clearly communicate intent to design and engineering teams
  • Serve as the primary product stakeholder throughout the feature development lifecycle, ensuring solutions meet acceptance criteria and are ready for client delivery
  • Ensure the conceptual, functional, and technical integrity of delivered solutions across the Indicia suite
  • Accept or reject completed work based on defined acceptance criteria, quality standards, and business readiness
  • Partner with Product Manager during Early Adopter and pilot phases, supporting solution readiness, customer engagement, and development of market- and user-facing artifacts
  • Monitor early-stage feature adoption using qualitative and quantitative data, identifying risks or deviations from expected outcomes and recommending course corrections as needed
  • Support commercialization efforts, including internal enablement, client-facing demonstrations, and solution positioning
  • Lead strategic customer and partner interactions related to delivered features, escalating significant client issues and insights to Product Manager to inform roadmap and prioritization decisions
  • Communicate delivery status, risks, dependencies, and trade-offs to stakeholders and leadership
  • Collaborate with other Product Owners and internal stakeholders to align delivery practices and ensure consistency in backlog management, story quality, and Agile execution across teams.

Requirements

  • Bachelor’s degree in a related field or equivalent combination of education and experience
  • Minimum of 4 years of experience as a Product Owner or in a comparable role delivering healthcare technology or healthcare software solutions
  • Demonstrated experience delivering complex, enterprise-scale software products in an Agile environment involving multiple delivery teams
  • Hands-on experience applying Agile methodologies including Scrum, Lean, and Scaled Agile Framework (SAFe®) in a scaled delivery environment
  • Proven ability to manage, prioritize, and progress multiple product backlogs while coordinating dependencies across Agile teams
  • Demonstrated ability to independently translate product strategy into executable delivery plans aligned to business objectives and customer outcomes
  • Experience collaborating effectively with cross-functional partners including engineering, UX/design, clinical subject matter experts, implementation, and go-to-market teams
  • Strong analytical and problem-solving skills, with the ability to use qualitative and quantitative data to inform prioritization and delivery decisions
  • Excellent written and verbal communication skills, with demonstrated ability to communicate delivery status, risks, and trade-offs to diverse stakeholder groups – both internal and external
  • Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or equivalent (preferred)
  • Pragmatic Marketing or similar product management certification (preferred)
  • Experience operating within a SAFe® (Scaled Agile Framework) environment, including participation in Program Increment (PI) Planning and cross-team dependency management (preferred)
  • Demonstrated ability to influence without authority across multiple Agile teams and stakeholder groups, acting as the primary advocate for the product, delivery commitments, and customer outcomes (preferred)
  • Strong analytical and problem-solving skills, with the ability to make data-informed decisions and drive outcomes in complex environments (preferred)
  • Excellent written and verbal communication skills, including the ability to communicate effectively with executive-level stakeholders (preferred)
  • Experience representing software products in client-facing settings such as demonstrations, pilots, early adopter programs, or implementations (preferred)
  • Comfort operating in ambiguity and leading delivery across complex, distributed, and evolving problem spaces heavily utilizing Atlassian tools (preferred)
Benefits
  • 💻 Remote work
  • ✈️ Occasional travel expected for company-sponsored events
  • 🩺 Medical, dental, vision, life, and disability insurance
  • 📈 401K retirement plan; flexible spending and health savings account
  • 🏝️ 15 days of paid time off + additional front-loaded personal days
  • 🏖️ 14 company-recognized holidays + paid volunteer days
  • 👶 up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave
  • 🌈 LGBTQ+ Health Services
  • 🐶 Pet insurance
  • 📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Agile methodologiesScrumLeanScaled Agile Framework (SAFe)backlog managementfeature definitionuser story progressiondata analysissolution designenterprise-scale software delivery
Soft Skills
analytical skillsproblem-solving skillscommunication skillscollaborationinfluence without authoritycustomer engagementstakeholder managementstrategic thinkingdecision-makingadaptability
Certifications
Certified Scrum Product Owner (CSPO)SAFe Product Owner/Product ManagerPragmatic Marketing certification