HR Operations Specialist, Employee Life Cycle
McCormick & Company
full-time
Posted on:
Location Type: Hybrid
Location: HUIXQUILUCAN • 🇲🇽 Mexico
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provide HR administrative support throughout the employee life cycle
- Administer employee benefits and respond to HR-related queries
- Maintain accurate and compliant employee records in HR systems (HRIS)
- Act as first-line support for HR queries via AskHR / ticketing system
- Collaborate with global stakeholders in payroll, compensation & benefits, and legal
- Contribute to process improvements and HR digitalization initiatives
Requirements
- Bachelor’s Degree
- 2+ years of HR Support experience, providing employee support
- Employee Experience oriented, rooted in strong understanding of HR
- 1+ year of managing projects or participating in project teams
- Attention to detail and engaging in collaborative work teams
- Preferred experience with multicultural and/or with remote customers
- Effective communicator, problem solver and trainer
- Patient, active listener
- Problem solving skills in both: process complexity and employee requirements
- Ability to build and sustain relations at all levels
- Business acumen
- Continuous improvement mindset
- Analytic skills
- Strong customer service mindset
- Demonstrates flexibility in response to unexpected situations
- Understanding of delivery role in the shared services functions
- Understands self-service systems, HR and call center technology, ticketing system
- Fluent Spanish and English required (Portuguese, is a plus)
Benefits
- Health insurance
- Paid time off
- Competitive compensation
- Career growth opportunities
- Flexibility and Support for Diverse Life Stages and Choices
- Wellbeing programs including Physical, Mental and Financial wellness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR administrative supportemployee benefits administrationHRISproject managementprocess improvementHR digitalizationemployee experienceproblem solvinganalytical skillscustomer service
Soft skills
effective communicationattention to detailcollaborative workactive listeningrelationship buildingbusiness acumenflexibilityengagementpatiencecontinuous improvement mindset
Certifications
Bachelor's Degree