McCloud Services - Pest Management Professionals

Manager

• Direct staff of Service Department in branch to provide quality service to all customers
• Directs, monitors, and motivates staff of the branch service department to provide quality service to all customers
• Provides continued, up-to-date training of branch service and sales personnel
• Inspects termite and pest control work done by the branch personnel to ensure compliance with company standards
• Responds to customer complaints
• Contacts pending cancellations in an attempt to retain account
• Maintains current awareness of number of customers remaining to be serviced in the month
• Takes responsibility of servicing pest routes when necessary
• Maintains inventory

Service Manager