Manager, Legal Support Services – 12-month contract
McCarthy Tétrault
contract
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
SeniorLead
About the role
- Legal Assistant Placement and Teams Determining requirements for effective production and processing of legal assistant work.
- Talent Management Ensuring development of direct reports to meet the objective of producing strong co-operative work units.
- Leading team-building events; supporting and mobilizing employees to get involved in projects, meetings, etc.
- Managing staff in a hybrid work environment.
- Consulting with the Director, Legal Support Services and/or Manager or Director, Human Resources prior to initiating any formal disciplinary procedures.
- Acting as primary liaison between Lawyers and Legal Assistants, and between Management and Legal Assistants.
- Working in a collaborative manner with functional groups and regional Managers to support operational needs, to share managing issues and best practices, to improve efficiencies, standardize working processes and participate in projects related to Legal Support Services.
Requirements
- Completed post-secondary education in Business Administration, Human Resources or a related field or extensive relevant work experience required.
- Minimum 10 years of experience, with at least 3 years managing a large team, ideally in a professional services environment.
- Highly developed problem solving, conflict management and negotiation skills, including the ability to successfully resolve performance and disciplinary issues.
- Ability to develop and deliver creative solutions.
- Excellent analytical and critical thinking skills.
- Demonstrated proficiency in numeracy skills.
- Strong written and oral communication skills (French and English for Quebec region).
- Able to communicate effectively with individuals at all levels of the Firm while maintaining composure.
- Intermediate skill level with Office Suite.
- Demonstrated experience in change management and keen interest in continuous process improvement.
- Proven organizational skills and ability to prioritize work in a fast-paced environment on a national platform.
- Ability to develop strong trusting relationships in order to gain support and achieve results.
Benefits
- Outstanding benefits from day one, including insurance premiums paid by the Firm.
- Competitive compensation.
- A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
- Strong community involvement and a commitment to equity, diversity and inclusion.
- A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
problem solvingconflict managementnegotiationanalytical skillscritical thinkingnumeracy skillschange managementprocess improvementteam managementproject management
Soft skills
communication skillsorganizational skillsrelationship buildingcreativitycomposure under pressurecollaborationleadershiptrust buildingprioritizationemployee mobilization