Client Liaison

McCalla Raymer Leibert Pierce, LLC

Acting as liaison for foreclosure clients with MRLP, managing documents and communications related to the foreclosure process.

Posted 7/10/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in mortgage foreclosure processes and client relations, with strong capabilities in quality control, documentation, and communication. Proficient in utilizing BKFS/LPS desktop and Microsoft Office tools to manage high volumes of sensitive information and maintain compliance.

Highest-signal resume keywords

Mortgage Foreclosure ExperienceBKFS/LPS Desktop ProficiencyDocumentation SkillsStrong Written and Oral CommunicationQuality Control Review

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mortgage Foreclosure ProcessesQuality Control ReviewDocumentation SkillsResearch SkillsEmail Communication Management

Soft Skills

ProfessionalismTeamworkAttention to DetailMultitaskingAbility to Work Under Pressure

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookBlack Knight Foreclosure Solutions

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Foreclosure FilesLegal TerminologyCompliance DepartmentInternal Audit ProjectsServicer Client Relations

About the role

Key responsibilities & impact

Act as liaison between servicer client and MRLP regarding foreclosure files
Update general foreclosure/judgment processes using Black Knight Foreclosure Solutions
Perform initial quality control review of documents prepared by law firm
Perform tasks requiring knowledge of basic foreclosure timelines
Request updates on files from Attorneys and Paralegals
Review internal systems to provide brief summaries of results
Respond to general case inquiries on behalf of MRLP
Assist with client-specific projects from the compliance department
Conduct internal audit projects and communicate findings
Work on complex issues between servicer and MRLP
Return all phone calls and emails within 24 hours
Understand mortgage foreclosure documents and practices
Maintain superior public relations with servicer client
Provide service updates and follow-up on outstanding documents

Requirements

What you’ll need

High School Diploma or Equivalent required
Minimum 2 years experience working in a mortgage foreclosure servicer environment
Skilled in Microsoft Word, Excel & Outlook
Advanced proficiency in BKFS/LPS desktop
Must be able to uphold a professional and courteous manner at all times
Ability to conduct and report research
Ability to work under limited supervision and is self driven
Documentation Skills
Strong written and oral communication skills
Ability to utilize multiple internal computer systems
Ability to multitask and prioritize in an extremely fast paced environment
Capacity to handle a high volume of email & file communications each day
Ability to retain and manage sensitive and confidential information
Aptitude to quickly learn and navigate legal client systems
Extreme attention to details and ability to learn and interpret legal terminology
Demonstrate professional behavior and teamwork
Must be able to work under pressure and meet deadlines

Benefits

Comp & perks

Comprehensive compensation package
Salary commensurate with experience and accomplishments