MCA Connect

Data Scientist

• The Senior Data Scientist is responsible for being a partner to team members, a mentor, and directly enabling growth of the Manufacturing Intelligence team at MCA.
• The Sr. Data Scientist is expected to lead Data Science implementations, drive innovation, upskill and mentor junior teammates, and partner with leadership to drive continuous improvement.
• Within a project framework, the Sr. Data Scientist is responsible for building client relationships, effectively utilizing Agile project delivery methodologies, implementing scalable and efficient technical architectures to satisfy client requirements, and performing hands-on implementations of Microsoft data solutions for MCA Connect’s current and future customers/projects.

Senior Data Scientist, Azure

Solutions Engineer

• Customer Satisfaction – 35%
• Work closely with MCA Connect team (the Production/Manufacturing Consultant, the Finance/Accounting Consultant, and Supply Chain Consultant) to ensure that the implementation meets the customers’ expectation.
• Provide cross-functional knowledge and guidance on the configuration of Microsoft Dynamics 365 F&O/ERP.
• Provide customer satisfaction by ensuring on-time delivery quality results.
• Communicate with Leadership Team:
• Display confidence and experience to support being recognized as a trusted advisor.
• Promote and encourage change and change management methods to support customer acceptance and system adoption.
• Leadership skills are required to respond to Senior Management concerns and key decisions that affect the project.
• Ability to escalate and communicate risks, challenges, discuss pros and cons to support overall project solution.
• Ability to prioritize and maintain focus on the customers visionary goals.
• Successful implementation of practical business solutions using industry best practices – 30%
• Facilitate the implementation and support of Microsoft Dynamics 365 F&O/ERP
• Leads the transition from strategic business transformation decisions to the successful delivery of those strategic decisions through the execution phases of the project.
• Lead the MCA Connect project teams to define functional requirements and document solution designs; manage and oversee the running of detailed design/requirements meetings to understand clients’ business requirements and conduct gap analysis
• Ensures the quality of the design, configuration and testing of core Dynamics 365 ERP modules
• Review design requirements prepared by functional team. Deliver recommended changes and adherence to methodology.
• Specify and convey requirements for custom code, integrations, and custom reports to the development team and test completed solutions
• Communicates with client senior level leadership to facilitate key business decisions.
• Actively participates in the role of “Dynamics 365 F&O/Dynamics AX Expert” in the Executive Steering Committee.
• Facilitate and ensure all cross-practice coordination as appropriate.
• Encourage collaboration, brainstorming, and active learning.
• Support technical lead regarding questions on customizations, estimates, and timelines.
• Project team support and management – 30%
• Ensure project and project team members follows MCA Connect methodology standards, including conformance to any Statements of Work (SOW)
• In partnership with the technical lead, creates and executes on the final system cutover plan for Go Live.
• Works with the Project Manager and the technical lead to define an Application Lifecycle Management (ALM) plan for the transition from project implementation to post Go Live maintenance either customer or partner maintained.
• Manage and provide senior support to the client for the generation of user documentation
• Manage and provide senior support for the Training of end users and system administrators
• Provide business technical support and guidance to empower functional team to build and own solution.
• Assist functional team and customer with data migration plan, reconciliation plans, and data clean up recommendations.
• Assist customer with LCS initial setup.
• Creation of Azure Devops test plan through assistance of customer with CRP/UAT test cases, link to user stories, and assure completion and sign off.
• Support and monitor pass/fail CRP/UAT issue resolution, risk escalations and acceptance, and mitigation planning.
• Mentor team to support knowledge transfer, project success, and overall continued career growth.
• Provide specific scoping documentation to the Project Manager for the generation of subsequent Statements of Work (SOW’s) as appropriate
• Shares responsibility with the Project Manager for creating periodic status reports for consumption by either or both project team members and the executive leadership team (ELT).
• Share responsibility with technical lead and Project Manager to tracking customizations, deliverables, and timeliness of completion.
• Oversite supporting technical lead and functional team regarding debugging and finding code issues.
• When applicable: Attend Microsoft Fastrack meetings, provide required documentation and/or training for (Go Live checklist). Comply with Microsoft Fasttrack policies.
• Manage ISV’s decisions, design, and collaboration with functional team.
• Design, awareness, and review of all integration plans.
• Monitor and coordinate Microsoft version updates. Train, schedule, and guide customer to own release and pause schedules.
• Monitor completeness of project, milestone activities, and sign-off tasks.
• Promote continuous learning, D365 feature enhancement review and deployment.
• MCA representation and Communication – 5%
• Creation and delivery of content for both internal and external training, communication and marketing.
• Represent MCA Connect at promotional and educational events

D365 F&O Solution Architect – Distribution

Consultant

• The Dynamics 365 Finance and Operations (ERP) Senior Consultant is responsible for consulting on Dynamics 365 ERP engagements including: implementation, upgrade, and/or extension of existing applications.
• Responsible for hands-on configuration of Dynamics 365 ERP Trade and Logistics modules as well as for assisting clients in the implementation and support of Dynamics 365 ERP solutions.
• Involved in improving operational metrics, business case development and performance measurement.
• Provide functional knowledge and manage client relationships within context of individual role.
• Position requires up to 50% travel.

Senior WMS/SCM Consultant

Marketing

• Help update, clean, and maintain Microsoft account and target lists aligned to sales and marketing priorities
• Assist with basic data organization and tracking in spreadsheets and marketing systems
• Support research related to target accounts, industries, and personas
• Assist the marketing team with ongoing campaign execution (events, webinars, emails, content)
• Help coordinate timelines, assets, and follow-up activities
• Support internal enablement or documentation related to marketing programs
• Research emerging AI tools, agentic workflows, and marketing automation use cases
• Help document findings and recommendations for internal use
• Support experimentation with AI tools for content, research, or process efficiency
• Assist with LinkedIn programs, including company page activity and executive thought leadership
• Help draft, schedule, and track LinkedIn content and engagement
• Support research on best practices and trends in B2B social marketing
• Provide ad hoc support across the marketing team as needed
• Help with content reviews, slide updates, or research projects
• Gain exposure to how marketing supports sales, leadership, and Microsoft partnership initiatives

Marketing Intern, Summer 2026

Project Manager

• Directing the implementation of one or more large-scale Dynamics 365 implementation projects.
• Managing project deliverables, scope & expectations.
• Providing leadership to all functional and business areas affected by the project.
• Developing and managing detailed project plans, cost estimates, and communication plans.
• Driving project decisions and recommendations to management about schedules, prioritization, and resource allocation.
• Proactively communicating and reporting status to executives and stakeholders.
• Collaborating with technical project team members to achieve project goals.
• Employing project management leading practices and providing leadership to project team members.

Senior Project Manager, D365

Manager

• Drive customer satisfaction and grow revenue for assigned accounts
• Expand existing services opportunities and develop new cross-sell engagements
• Maintain and expand relationships within the account among the senior leadership team
• Serve as the central coordinator and liaison for interactions between MCA Connect and the customer after implementation
• Serve as an escalation point for the customer beyond Delivery Director

Engagement Manager

Customer Success Manager

• The Client Success Executive role is responsible for driving client success, achieving trusted advisor status with client executives and growing revenue for their assigned portfolio of accounts.
• They will be responsible for expanding existing services opportunities and the development of new cross-sell engagements.
• The Client Success Executive will also serve as the central coordinator and liaison for interactions between MCA Connect and the client after an implementation project has been awarded.
• In addition, the Client Success Executive will serve as an escalation point for the client beyond the Project Manager and for the MCA Connect Project Manager or Delivery Director.
• The Client Success Executive function is primarily a non-billable role, however, it is expected that some consulting and project management related activities carried out by the Client Success Executive will be billable.
• Work with the client and the MCA Connect implementation team pre-engagement to establish project satisfaction criteria and also quantify project ROI metrics.
• Measure success achievement with the client during and post implementation.
• Collaborate with internal marketing to create case studies and seek customer testimonials after go-live.
• Perform quarterly or semi-annual business reviews with the clients to assess project ROI and advise on ways to continue improving business operations efficiency and effectiveness through MCA Connect’s service and product lines.
• Bi-Weekly calls with clients to address open issues, work requests, etc.
• Execute Client Satisfaction Surveys
• Meet monthly with the MCA Connect Executive Sponsor to provide account updates and to plan/strategize on next actions.
• Participate in periodic calls with the Managed Services team to assess status of issues/cases associated with assigned accounts.
• Develop an annual business plan for each portfolio client and execute against that plan while also adjusting based on client requirements.
• Perform internal Quarterly Business Reviews with progress against the annual plan.
• Identify opportunities for additional products and services with assigned accounts and work with field sales (where applicable/mandated) and pre-sales team to prepare, deliver, and close scopes of work.
• Coordinate with Service Line Managers and Subject Matter Experts to collectively engage with designated clients.
• Participate or lead (when Client Success Executive is primary seller) in transitioning sold projects to the MCA Connect Project Team.
• Work with the MCA Connect Marketing team to establish aligned value add communications via newsletters, blogs, and events.
• Work with the MCA Connect Sales Leadership Team to review opportunities, set opportunity strategy, and update resource forecast.
• Ensure the internal CRM system is kept up to date and accurate across account, contact, lead, opportunity and project data.
• Meet with Microsoft Dynamics 365 SSPs, AE, TSs, Sales Managers, etc. whenever possible, to enhance our relationships with Microsoft and generate new business opportunities.
• Work in concert with your client Project Manager to take ownership of a section of the project reporting, steering committee presentations etc...
• Participate in status review meetings for active projects with Project Manager and client.
• Review Change Orders Requests.
• Monthly review of customer EVAs and Account Receivable.