Operations Manager/Director

Mazorca Facilitation

Operations Manager/Director overseeing finance, human resources, and operations at Civic TN for strategic alignment. Ensures organizational excellence and compliance in a small nonprofit setting.

Posted 6/9/2026full-timeRemote • Tennessee • 🇺🇸 United StatesLead💰 $70,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee core operational functions including finance, human resources, administration, compliance, and technology
Maintains databases, files, and document storage/retention as outlined by policies and procedures
Ensure compliance with federal, state, and local nonprofit regulations
Manage risk and ensure adherence to all contractual, insurance, and grant reporting requirements
Create and maintain operations processes documentation/manual
Support in the workflows related to organizational grantmaking
Oversee budgeting, financial planning, and reporting processes in partnership with the accountants and finance consultants
Supports the Executive Directors in the coordination of all board meetings

Requirements

What you’ll need

3-5 years work experience in financial management, operations, and compliance with multi-entity organizations’ financial management, operations, or nonprofit administration
Experience with a CRM database (EveryAction, Salesforce, Salsa, etc.)
Excellent written and spoken (English) communication and robust administrative skills required
Experience managing IT and troubleshooting technology issues is a plus.
Reliable transportation.

Benefits

Comp & perks

Medical
Dental
Vision
401(k) Retirement Plan with employer match
Basic Life and AD&D Insurance
Voluntary Employee Paid Life and AD&D Insurance
Short Term Disability
Long Term Disability
20 days of vacation leave each year
Two floating days of personal leave each calendar year
Up to twelve days of sick leave per year
Eight holidays per year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial managementoperations managementcompliancebudgetingfinancial planninggrant reportingdatabase managementadministrative skillsIT managementtroubleshooting

Soft Skills

communicationorganizational skillsleadershipcoordinationreliability