Operations Manager – Director

Mazorca Facilitation

Operations Manager or Director at Civic TN managing finance, HR, compliance, and operational functions. Leading organizational excellence while supporting underrepresented communities in shaping state policy.

Posted 4/28/2026full-timeRemote • Tennessee • 🇺🇸 United StatesLead💰 $70,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee core operational functions including finance, human resources, administration, compliance, and technology
Completes insurance renewals and maintains insurance policies
Ensure compliance with federal, state, and local nonprofit regulations, including maintaining 501(c)(3) and 501(c)(4) status
Manage risk and ensure adherence to all contractual, insurance, and grant reporting requirements
Develop, review, and maintain internal policies to ensure legal and ethical operations
Creates and maintains operations processes documentation/manual
Provide training, resources, and/or technical assistance to nonprofit partners regarding operational best practices
Monitor financial performance, ensuring strong fiscal alignment with mission goals
Assist with human resources functions, including acting as backup for payroll approval with an outsourced HR firm
Support HR strategy and develop equitable and inclusive practices
Serve as IT main point of contact and manage outsourced IT provider

Requirements

What you’ll need

3-5 years work experience in financial management, operations, and compliance with multi-entity organizations’ financial management, operations, or nonprofit administration
Experience with a CRM database (EveryAction, Salesforce, Salsa, etc.), accounting (Quickbooks, Netsuite, etc.), MS Office and Google Suite, and/or human resources/payroll software
Excellent written and spoken (English) communication and robust administrative skills
Experience managing IT and troubleshooting technology issues is a plus.

Benefits

Comp & perks

Medical
Dental
Vision
401(k) Retirement Plan with employer match
Basic Life and AD&D Insurance
Voluntary Employee Paid Life and AD&D Insurance
Short Term Disability
Long Term Disability
Vacation leave: 20 days per year
Floating days of personal leave: 2 days per year
Sick leave: 12 days per year

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial managementoperations managementcompliancerisk managementpolicy developmentdocumentationtrainingadministrative skillsIT managementtechnology troubleshooting

Soft Skills

communicationorganizational skillsleadershipequityinclusivity