Field Operations Trainer

May Mobility

Field Operations Trainer delivering hands-on training for May's autonomous vehicle operators. Joining May Mobility's team transforming transit with autonomous vehicle technology.

Posted 7/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $45,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact

Become an expert at operating May vehicles — know how they work and how to drive them safely — while occasionally driving research vehicles for training purposes.
Deliver standardized Autonomous Vehicle Operator training programs at site operations across the country, including classroom instruction and behind-the-wheel sessions.
Conduct on-route ride-alongs, evaluations, and safety check-offs to certify new operators before they begin revenue service.
Provide one-on-one coaching, feedback, and refresher training to reinforce safe operating procedures and customer service best practices for riders.
Travel to new launch sites and existing site operations to support operator training, typically in 2-3 week deployments.
Document trainee progress, certification results, and field observations and report back to the Field Operations Training Manager.
Follow standardized training procedures and materials consistently across sites; flag improvement ideas to the Training Manager rather than altering programs in the field.

Requirements

What you’ll need

Associate's Degree or equivalent relevant work experience
Outstanding verbal and written communication skills across multiple platforms
Ability to work effectively with team members at all levels of the organization
Valid driver’s license and clean driving record for at least 3 years
Comfortable using documents, spreadsheets, presentations, mobile apps, and learning new digital tools
Demonstrated ability to follow process consistently and approach problems in a methodical manner.
Prior experience training, coaching, or mentoring others (formal or informal — fleet, transit, hospitality, retail, military, etc.)
Experience as a professional driver, fleet driver, transit operator, CDL holder, or driving instructor
Exposure to the autonomous vehicle, robotics, or connected-vehicle space
CPR certified
Comfort with vehicle telematics, fleet management software, or basic vehicle diagnostics
Current passport - prepared for potential international training deployments

Benefits

Comp & perks

Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate.
Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available.
Rich retirement benefits, including an immediately vested employer safe harbor match.
Generous paid parental leave as well as a phased return to work.
Flexible vacation policy in addition to paid company holidays.
Total Wellness Program providing numerous resources for overall wellbeing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Vehicle OperationTraining And CoachingSafety EvaluationsMethodical Problem SolvingDocumenting Progress

Soft Skills

Team CollaborationCustomer ServiceFeedback Delivery

Certifications

CPR CertificationValid Driver’s License