Maxxia Pty Ltd

Account Executive

• Handle outbound / inbound current and prospective customer sales inquiries
• Provide quotations, product information, support and pricing details to effectively sell the features and benefits of salary packaging to employees of specific employer campaigns
• Identify and promote cross-sell opportunities
• Identify Novated Leasing sales leads and forward leads through to the Fleet Sales team

Salary Packaging Sales Consultant

Customer Support

• Provide first contact resolution across inbound calls and digital channels
• Identify standard enquiries from complex or high-risk matters, escalating where required .
• Maintain accurate customer records and case notes to support continuity, compliance and auditability.
• Provide clear and consistent communication, including outcomes, next steps and expected timeframes .
• Handle customer interactions in line with organisational standards, including de-escalating complaints and meeting performance expectations.

Salary Packaging Sales Consultant

Customer Service Advisor