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Operations Analyst
Maxor National Pharmacy Services, LLCOperations Analyst responsible for implementing and maintaining EDI processing for VytlOne's pharmacy management systems. Collaborates with clients to ensure data integrity and accuracy.
About the role
Key responsibilities & impact- Process and support daily/weekly client batch file updates working directly with account managers, implementation teams and clients.
- Conduct member and file research, file processing, manual updates, data analysis, troubleshoot and resolve integration and data quality issues.
- Demonstrate knowledge of VytlOne’s PBM platform, application, file integration functions/standards and client specific configurations.
- Handle routine work stream assignments and ensure quality, service levels, productivity and customer standards are consistently met.
- Comply with VytlOne’s Ethical Business Conduct policy and VytlOne’s Compliance Program.
- Maintain regular attendance in accordance with established policies.
- Perform other job-related duties as assigned.
Requirements
What you’ll need- High School Diploma/G.E.D. required
- Associate’s degree or equivalent combination of education and experience
- 2+ years of progressive experience in:
- - PBM operations
- - Claims processing
- - Eligibility / accumulator processing
- - Client integrations
- - Health plan or TPA operations
- - Data operations / reporting
- Proven analytical, communication and organizational skills.
- 2+ years of experience as an operations analyst and/or relevant pharmacy benefit management (PBM) experience
- Strong organization skills with the ability to multi-task
- Excellent verbal and written communication skills
- Advanced knowledge of personal computers, including Windows Operating Systems, MS Office (Excel, MS Access, Word, Outlook)
- Capable of learning new applications/processes supporting client operations for pharmacy benefit management (PBM) systems
- Possess analytical aptitude and problem solving skills
- Ability to research issues and collaborate with internal/external partners though resolution
- Ability to effectively collect and document customer requirements and knowledge share
- Knowledge of electronic file exchange (EDI) files
Benefits
Comp & perks- Comprehensive mental health and wellbeing resources
- Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
- Company-paid basic life/AD&D, short-term and long-term disability insurance
- Rx, dental, vision, other voluntary benefits, and FSA
- Employer-matched 401k Plan
- Industry-leading PTO plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PBM operationsclaims processingeligibility processingaccumulator processingclient integrationsdata operationsdata reportingdata analysisfile processingtroubleshooting
Soft Skills
analytical skillscommunication skillsorganizational skillsproblem solving skillsmulti-taskingcollaborationcustomer requirements documentationknowledge sharingattention to detailservice level adherence
Certifications
High School DiplomaG.E.D.Associate's degree