Quality Assurance Specialist – Specialty Pharmacy

Maxor National Pharmacy Services, LLC

Quality Assurance Specialist auditing workflows and reviewing documentation in specialty pharmacy at VytlOne. Evaluating calls and supporting quality checks on technology tools while collaborating with the Rare and Orphan Care Team.

Posted 5/19/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Audit and review workflows, processes, assessments, and related documentation
Evaluate calls using voice and screen recordings
Assess competencies across job roles
Collect and review quality measures on a monthly, quarterly, and annual basis
Review reports and statistics to support digital applications
Perform quality checks on websites and other technology links
Support the Rare and Orphan Care Team, as assigned
Complete additional quality-related monitoring, as needed
Ensure compliance with the VytlOne Business Code of Conduct and all company policies and procedures
Report allegations of impropriety promptly to the Compliance Department
Comply with VytlOne’s Ethical Business Conduct Policy and Compliance Program
Remain free from exclusion under the OIG and SAM Medicare/Medicaid lists
Complete required training within established timeframes
Ability to cope with the mental and emotional stress of the position
Maintain regular attendance in accordance with policy
Perform other job-related duties, as assigned.

Requirements

What you’ll need

High School Diploma or equivalent required
1-2 years of relevant experience, specialty pharmacy experience highly preferred
Working knowledge of computer software, specifically Microsoft Office and Outlook
Ability to accurately enter data into a computer system
Ability to prioritize work to meet deadlines
Ability to multi task and work accurately under pressure
Ability to work through and solve problems independently
Excellent organizational and communication skills, both written and verbal.

Benefits

Comp & perks

$850 individual, annual medical deductible
$25 office visit copays
Low biweekly premiums
Company paid basic life/AD&D, Short-term and Long-term disability insurance
Rx, dental, vision, short-term disability, and FSA
Employer-matched 401k Plan
Industry leading PTO plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryquality assuranceworkflow auditingprocess evaluationcompetency assessmentreport analysisquality measure reviewdigital application supportquality monitoring

Soft Skills

organizational skillscommunication skillsproblem-solvingability to work under pressureability to prioritizemulti-taskingindependencestress management

Certifications

High School Diploma