Director, Payment Risk Operations

Maxio

Director of Risk & Payments Operations at Maxio leading risk strategy and compliance for payments business. Overseeing underwriting, transaction monitoring, and compliance operations.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Set and own Maxio Payments' risk strategy and policy framework
Own the full risk function — underwriting, transaction monitoring, dispute and fraud management, and compliance
Direct credit and risk decisioning across the merchant lifecycle
Own standards for surfacing credit, fraud, and compliance risk
Own compliance with card brand rules and serve as Maxio's senior point of contact for partners
Design and implement the tooling, automation, reporting, and playbooks
Lead, mentor, and grow the team
Partner with other departments for responsible business growth

Requirements

What you’ll need

8+ years in payments, risk management, or financial services operations
Experience leading risk or payment operations teams
Expertise in underwriting, credit risk, fraud prevention, and transaction monitoring
Working knowledge of card brand rules, sponsor bank guidelines, NACHA, and payment processing systems
Strong analytical skills; fluency in Excel/Google Sheets and reporting tools

Benefits

Comp & perks

Passionate team
Work-life balance
Growth opportunities
Inclusive environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Risk StrategyCredit RiskAnalytical SkillsReporting ToolsPayment Processing Systems

Soft Skills

LeadershipMentoringCollaboration