Senior Program Director, Government Programs

Maximus

Senior Program Director leading Maximus government health insurance marketplace programs. Overseeing enrollment, billing, financial operations, technology delivery, and operational transformation.

Posted 8/11/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $165,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex programs within the Health and Human Services sector, focusing on client relationship management, operational excellence, and financial oversight. Proven ability to lead cross-functional teams and drive strategic initiatives while ensuring compliance with regulations and contract requirements.

Highest-signal resume keywords

Program ManagementClient Relationship ManagementFinancial ManagementOperational ExcellenceAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program PlanningBudgetingForecastingRisk ManagementEnrollment TechnologyPremium Processing SystemsSDLCProcess OptimizationPerformance MonitoringContinuous Improvement

Soft Skills

Critical ThinkingProblem-SolvingStrategic ThinkingInfluencing SkillsAdaptability

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Health and Human ServicesGovernment ServicesClient-Facing EnvironmentOperational TransformationCompliance

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Serve as the overall Account Leader responsible for client relationship success, program delivery, technical solution advancement, operational excellence, and client satisfaction
Provide executive oversight for complex enrollment and premium processing technology and business operations programs
Oversee project financial performance, including budgeting, forecasting, profit and loss analysis, and financial controls
Ensure operations comply with contract requirements and state and federal regulations
Oversee administrative operations, including budget, human resources, and financial controls
Plan and schedule priorities to achieve operational and performance goals
Review management, productivity, and financial reports to ensure program objectives are met
Participate in audits, research studies, forecasts, and modeling exercises
Manage operational managers through performance monitoring, mentoring, and professional development guidance
Align enterprise resource assignments and utilization with staffing needs
Establish milestones, schedules, priorities, and resources for strategic initiatives
Manage initiatives across budget, schedule, resources, and organizational alignment
Guide RFI, RFP, and RFQ responses, including management approaches, whitepapers, and concept development
Lead large-scale cross-functional programs from strategy through implementation and operational stabilization
Oversee program planning, scope, budgets, schedules, dependencies, and resource allocation
Establish governance processes, manage risks and issues, and coordinate escalation management
Align business, operational, technical, PMO, testing, and vendor teams
Monitor program metrics and adjust strategies to maintain delivery commitments
Lead operational transformation, process optimization, automation, and technology modernization initiatives
Develop operational metrics, reporting frameworks, and continuous improvement plans
Improve productivity, service levels, operational readiness, workforce effectiveness, quality, compliance, and customer experience

Requirements

What you’ll need

Bachelor's degree in related field required
12–15 years of professional experience in a related field required
Experience leading government services programs within the Health and Human Services (HHS) sector
Experience managing large, complex programs with operational and technology delivery responsibility
Proven success leading cross-functional teams in a client-facing environment
Strong critical thinking and problem-solving skills
Ability to assess situations, adapt to changing business needs, and make sound decisions
Ability to balance strategic leadership with hands-on operational oversight and day-to-day program management
Experience within Agile software development and Software Development Life Cycle (SDLC) environments preferred
Executive presence and influencing skills preferred
Client relationship management capabilities preferred
Strategic thinking and business acumen preferred
Expertise in enrollment and premium technology and systems preferred
Technical program leadership experience preferred
Risk and issue management skills preferred
Financial and contract management expertise preferred
Home office requires reliable high-speed internet, with minimum 20 Mbps download/50 Mbps for shared internet connectivity and minimum 5 Mbps upload speeds
Private and secure workspace required

Benefits

Comp & perks

Work/life balance support with flexibility
Medical, Dental, Vision, and Prescription plans
Partially funded HSA
Life Insurance
Discounts on Auto, Home, Renters, and Pet Insurance
401(k) Retirement Savings Plan with Company Match
PTO
Paid holidays
Extended sick leave
Short- and Long-Term Disability coverage
Employee Assistance Program (EAP)
Employee recognition platform
Tuition Reimbursement opportunities
Employee discounts and additional employee-only benefits
Wellness programs and resources
Training programs, workshops, conferences, and ongoing learning opportunities
Maximus covers costs associated with renewing required licenses and certifications
Company-issued computer equipment