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Bilingual Health Specialist
MaximusBilingual RN providing advanced CDC health guidance through Maximus’s remote call center. Responding to medical inquiries and researching disease prevention, outbreaks, and emergency health topics.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced clinical inquiry skills and medical subject matter expertise, particularly in CDC-related topics. Proficient in communication, problem-solving, and customer service, with the ability to work independently and manage multiple tasks effectively.
Highest-signal resume keywords
Active RN LicenseBachelor’s Degree In NursingClinical Knowledge Of CDC-Related TopicsFluent In English And SpanishProficient Internet Search Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Advanced Clinical InquiryMedical Subject Matter ExpertiseDatabase SearchDocument CompositionQuality Assurance Measures
Soft Skills
Excellent Communication SkillsProblem-Solving SkillsInterpersonal SkillsLeadership SkillsOrganizational Skills
Tools & Technologies
Microsoft OfficeWindows 10/11MacOS Big SurMacOS CatalinaMacOS Monterey
Certifications & Qualifications
Active RN License
Industry Keywords
CDC TopicsHIV/AIDSImmunizationsEnvironmental HealthPublic Health Discipline
Tech Stack
Tools & technologiesMacOS
About the role
Key responsibilities & impact- Provide advanced clinical inquiry responses, verbally and in writing, to health-related inquiries from consumers, educators, medical and health professionals, state and local health departments, and government offices
- Provide medical subject matter expertise on CDC topics, including HIV/AIDS, immunizations, environmental health, NIOSH, tuberculosis, and statistics
- Respond to inquiries related to current events such as food outbreaks, natural disasters, bioterrorism, first responders, and national emergency situations
- Perform advanced database searches
- Compose documents, reports, and correspondence
- Document all incoming inquiries
- Perform assigned work according to quality assurance measures
- Participate in special projects as required
Requirements
What you’ll need- Active, valid RN license required
- Bachelor’s Degree in Nursing required
- Fluent in English and Spanish; able to speak and read both clearly, professionally, and fluently
- High School diploma or equivalent with 2–4 years of experience
- Experience in a medical, scientific, or public health discipline
- Clinical knowledge and experience with CDC-related topics
- Proficient internet search skills
- Working knowledge of Microsoft Office and ability to learn software applications
- Excellent listening, comprehension, verbal and written communication, problem-solving, and customer service skills
- Ability to work independently and communicate effectively
- Excellent interpersonal and leadership skills
- Ability to organize simultaneous tasks
- Ability to commit to two weeks of training, 8:00am–4:30pm EST, Monday–Friday
- Ability to work 11:30am–8:00pm EST, Monday–Friday, after training
- Extended weekend and/or holiday hours may occasionally be required
- Must use a personal computer or laptop during training; tablets, iPads, Chromebooks, and notebooks are not permitted
- Internet speed of at least 25 Mbps, or 50 Mbps for shared connectivity
- Minimum 5 Mbps upload speed
- Category 5 or 6 ethernet connection to the home router
- Windows 10/11 or macOS Big Sur, Catalina, or Monterey
- Private, secure work area and adequate power source
- Must currently and permanently reside in the Continental US
- Smartphone required to log into Maximus systems
Benefits
Comp & perks- Equipment will be provided once training is complete
- Remote work from a home office
- Reasonable accommodations during the employment process