Clinical Operations Coordinator

Maximus

Clinical operations coordinator supporting Maximus healthcare assessment programs. Coordinating referrals, documentation, data quality, and communication among program stakeholders.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing assessment activities and ensuring compliance with program requirements while facilitating effective communication among stakeholders. Capable of multitasking and maintaining data accuracy in a fast-paced environment.

Highest-signal resume keywords

Assessment CoordinationData Accuracy VerificationMicrosoft Office ProficiencyMultitasking AbilityCall Center Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data ManagementDocument IndexingTechnical AssistanceWorkflow SupportComputer Skills

Soft Skills

Effective CommunicationProblem SolvingTime Management

Tools & Technologies

Microsoft Office ApplicationsData Imaging Systems

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Assessment ProgramsComplianceConfidentialityService DeliveryProvider Communication

About the role

Key responsibilities & impact

Coordinate assessment activities for multiple assessment programs, including Michigan QRTP and North Dakota PASRR
Manage referrals
Ensure timely processing of case-related documentation
Facilitate communication among assessors, providers, facilities, and program stakeholders
Maintain compliance with program requirements
Support operational workflows
Provide technical assistance to ensure efficient service delivery
Research and resolve discrepancies with provider documents
Review information keyed into the system to verify data accuracy
Monitor data/image quality of scanned documents
Follow established policies and procedures for indexing and imaging
Maintain confidentiality and security of relevant information

Requirements

What you’ll need

High school diploma, GED, or equivalent required
0–2 years of relevant experience required
Minimum 2–3 years of experience in a call center environment or administrative role
Proficiency in Microsoft Office applications
Proficiency in computer skills and ability to navigate multiple systems and applications efficiently
Strong ability to multitask and manage competing priorities effectively
Reliable high-speed internet service
Minimum 20 Mbps download speed and 50 Mbps for shared internet connectivity
Minimum 5 Mbps upload speed
Private and secure workspace

Benefits

Comp & perks

Bonuses based on performance included
Medical, Dental, Vision, and Prescription insurance plans
Partially funded HSA
Life insurance benefits
Discounts on Auto, Home, Renter's, and Pet insurance
401K Retirement Savings plan and Company Matching
PTO, Holidays, and extended sick leave
Short- and Long-Term Disability coverage
Employee Assistance Program (EAP)
Recognition Platform
Tuition Reimbursement
Employee Perks and Discounts
Maximus Wellness Program and Resources
Professional Development Opportunities, including training programs, workshops, and conferences
Maximus assumes the expenses associated with renewing licenses and certifications
Company-issued computer equipment