MaxiFrota

Technical Support, Call Center

MaxiFrota

full-time

Posted on:

Location Type: Hybrid

Location: Salvador • Brazil

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About the role

  • Provide guidance and respond to requests;
  • Clarify questions from users, authorized partners and corporate clients via the Call Center;
  • Record suggestions and complaints from users, authorized partners and Nutricash clients via the Call Center;
  • Provide specialized technical services and support via telephone;
  • Conduct surveys and register customers via telephone support;
  • Follow planned and controlled scripts to acquire, retain or recover customers;
  • Provide technical support to corporate clients, fleet managers and authorized workshops through the Call Center.

Requirements

  • High school diploma
  • Technologist degree or Bachelor's degree
Benefits
  • Medical insurance
  • Gympass
  • Dental insurance
  • Work-from-home allowance
  • Food allowance
  • Meal voucher
  • Zenklub
  • Life insurance
  • Transportation voucher
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
guidancecustomer supportcommunicationproblem-solvingtechnical support
Certifications
high school diplomaTechnologist degreeBachelor's degree