Director of Information Technology

Max Retail

Director of IT leading and scaling IT infrastructure for multichannel retail platform. Overseeing security posture and technology operations within the organization.

Posted 4/24/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

AWSAzureCloudITSM

About the role

Key responsibilities & impact

Own and execute a forward-thinking IT roadmap that supports company growth, security, and operational efficiency
Administer and optimize Google Workspace, Electric AI, JumpCloud, and Check Point as the foundation of our IT and security stack
Oversee all user provisioning, deprovisioning, and access controls through JumpCloud, ensuring zero-trust principles are followed
Manage endpoint protection, network security, and threat response using Check Point; partner with security vendors to maintain 24/7 coverage
Leverage Electric AI to streamline onboarding, offboarding, app access, device management, and IT support workflows
Establish and maintain IT policies, approval processes, and compliance standards across all tools and platforms
Own all software vendor relationships, renewals, and procurement approvals to control costs and reduce risk
Serve as the escalation point for IT issues, lead helpdesk operations, and ensure fast resolution times for all employees
Plan and execute infrastructure upgrades, new tool rollouts, and technology initiatives from start to finish

Requirements

What you’ll need

5-10+ years of progressive IT experience with at least 3 years in a leadership or director-level role
Hands-on experience with JumpCloud or similar cloud directory / IAM platforms (Okta, Azure AD, Google Workspace)
Working knowledge of Check Point or comparable network security and endpoint protection platforms
Experience with IT management platforms such as Electric AI, NinjaOne, or similar MSP/ITSM tools
Strong understanding of zero-trust architecture, MDM, SSO, and MFA best practices
Familiarity with managing AWS services/infrastructure
Proven ability to manage vendor relationships, software procurement, and IT budgets
Excellent communication skills — able to translate technical concepts for non-technical stakeholders
Strong project management skills with the ability to prioritize and execute multiple initiatives simultaneously
Experience building or enforcing IT governance policies and approval frameworks

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development programs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT roadmap executionuser provisioningdeprovisioningaccess controlsendpoint protectionnetwork securitythreat responsezero-trust architectureMDMSSO

Soft Skills

communication skillsproject managementvendor relationship managementbudget managementproblem resolutionleadershiporganizational skillsprioritizationtechnical translationinitiative execution