MavTek

Regulatory, Safety Analyst

MavTek

contract

Posted on:

Location Type: Remote

Location: Canada

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Job Level

Junior

Tech Stack

Flux

About the role

  • Conduct detailed analysis of accounts and content
  • Prioritize multiple high-volume tasks related to identity verification and policy enforcement
  • Review documentation and video content to detect potential fraud and identity impersonation
  • Communicate with end users to verify documentation and validate accounts
  • Enforce DMCA and copyright policies
  • Work with other internal teams to identify and remove high-risk content and users
  • Investigate content and profiles reported by the community and take appropriate action
  • Collaborate with team members and leads to continuously improve processes

Requirements

  • At least one year of experience in a customer-facing role, preferably in an e-commerce environment
  • Strong interest in regulatory and compliance issues related to user-generated content platforms
  • Open-mindedness, resilience, and curiosity, and comfort investigating objectionable online content and behavior
  • Ability to adapt to new workflows and policy directions in a constantly evolving regulatory environment
  • Able to take a holistic approach to risk assessment and policy enforcement, considering multiple variables
  • Knowledge of best practices in policy enforcement; use documentation and precedents to guide decision-making
  • Demonstrated ability to investigate, moderate, and resolve conflicts
  • Attention to detail and the ability to make informed, real-time decisions
  • Excellent organizational and communication skills
  • Comfortable with technology; able to navigate and learn new systems and platforms
  • Ability to work independently and as part of a team
  • Flexibility to work evenings and/or weekends; regular shift schedules determined based on seniority
  • Fluency in French and English, both spoken and written
Benefits
  • 4-day workweek (work 32 hours and be paid for 40 hours)
  • Remote work policy
  • RRSP to help you prepare for the future
  • RPDB plan (deferred profit-sharing plan)
  • Home office stipend, plus essentials including a laptop and accessories
  • Tuition reimbursement program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
open-mindednessresiliencecuriosityinvestigative skillsconflict resolutionattention to detailorganizational skillscommunication skillsability to work independentlyflexibility