Assistant Manager, Commercial Sales

Mattress Firm

Assistant Manager leading B2B sales coaching, CRM pipeline management, and performance analytics for America’s largest specialty mattress retailer. Developing sales talent and improving commercial sales processes.

Posted 8/13/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $74,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and coaching abilities to develop sales professionals while driving performance through data analysis and process optimization. Proficient in CRM management and skilled in preparing performance reports and recommendations.

Highest-signal resume keywords

Leadership ExperienceSales Performance AnalysisCRM ManagementData AnalysisCoaching and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceData AnalysisPipeline ManagementPerformance Improvement PlansKPI ReportingExcelPowerPointCRM ExperienceOnboarding ProcessesProcess Optimization

Soft Skills

CoachingAccountabilityCustomer EngagementCollaborationCommunication

Tools & Technologies

CRM SoftwareMicrosoft Office

Industry Keywords

Sales ProcessesPerformance MetricsLead ManagementSales ToolsBusiness Development

About the role

Key responsibilities & impact

Coach, develop, and support a team of approximately nine sales professionals
Drive sales performance through data analysis, pipeline management, and process optimization
Conduct weekly one-on-one coaching sessions to drive performance, accountability, and professional development
Analyze sales performance against budgets, KPIs, and activity metrics to identify trends and improvement opportunities
Monitor and manage CRM sales activity, including quotes, opportunities, pipeline health, assigned leads, inbound leads, and trade show follow-up
Conduct call reviews and live coaching sessions to improve sales effectiveness, customer engagement, and conversion rates
Develop performance improvement plans for underperforming team members
Create structured onboarding and success plans for new hires
Ensure adherence to sales processes, CRM standards, and lead management expectations
Use data and reporting to identify business trends and maximize seasonal sales opportunities
Prepare and present weekly performance summaries, KPI reporting, and recommendations to the Sales Manager
Assist with training materials, sales tools, best practices, onboarding resources, and sales playbooks
Recommend and implement process improvements across the Commercial Sales team
Support company initiatives, cross-functional collaboration, special projects, reporting initiatives, and business development efforts

Requirements

What you’ll need

High School diploma or equivalent required
2+ years of leadership/coaching experience required
3+ years of sales experience required
Intermediate Excel skills with PivotTable knowledge
Intermediate PowerPoint skills
Extensive CRM experience
Knowledge of Microsoft Office products
Ability to compile, organize, and use data for planning and effectiveness
Ability to operate office equipment and maintain records
Legal authorization to work in the United States without sponsorship
Proof of eligibility to work in the United States

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Quarterly bonus potential
Additional bonus opportunities may be available for eligible Leadership and individual contributor roles