Assistant Store Manager

Mattress Firm

Assistant Store Manager helping Mattress Firm customers choose mattresses and improve sleep. Coaching store associates, executing merchandising, and driving sales performance across Mountain View and Sunnyvale stores.

Posted 8/9/2026full-timeMountain View • California • 🇺🇸 United StatesMid-LevelSenior💰 $67,000 - $76,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and sales performance, with a strong focus on product knowledge, merchandising execution, and associate training to enhance the in-store experience. Proven ability to lead teams and drive financial targets in a retail environment.

Highest-signal resume keywords

Customer ServiceSales PerformanceProduct KnowledgeMerchandising ExecutionAssociate Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Selling PracticesMerchandising ExecutionProduct KnowledgeInventory DocumentationCustomer Issue Resolution

Soft Skills

CoachingTeam LeadershipCommunication

Industry Keywords

Retail EnvironmentOmnichannel ExperienceIn-Store ExperienceFinancial TargetsCustomer-Centered

About the role

Key responsibilities & impact

Elevate and enhance the customer's in-store experience as a trusted sleep authority
Offer best-in-class products and execute Mattress Firm selling programs
Support a seamless omnichannel experience and create a customer-centered store environment
Lead resolution of customer-related issues and escalate when necessary
Assist the Senior Store Manager in driving company initiatives and achieving sales performance goals
Coach associates on selling practices
Ensure execution of in-store merchandising across multiple store units
Provide technical and product knowledge information as a subject matter expert
Assist with training store associates
Promote coaching to improve customer experience and selling aptitude
Achieve or exceed store financial targets through effective execution and customer service
Ensure product merchandising, marketing, and POP standards
Follow procedures for product transfers and proper inventory documentation

Requirements

What you’ll need

Legal authorization to work in the United States without sponsorship
Proof of eligibility to work in the United States
Ability to lift, pull, and push 50+ pounds
Ability to support selling practices, merchandising execution, product knowledge, and associate training
Ability to work in an in-store retail environment
Qualifications and experience determine compensation within the stated range

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Additional bonus opportunities may be available for eligible Leadership and individual contributor roles