Sleep Expert – Sales

Mattress Firm

Sleep Expert selling mattresses and sleep products in Mattress Firm stores. Guiding customers toward better sleep while driving sales, KPIs, and post-purchase relationships.

Posted 8/5/2026full-timeColma • California • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $74,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical and product knowledge to enhance customer relationships and drive sales performance. Proficient in utilizing digital tools and social media to support an omnichannel experience and increase brand awareness.

Highest-signal resume keywords

Sales PerformanceCustomer Relationship ManagementTechnical Product KnowledgeDigital Tools UtilizationSocial Media Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PerformanceTechnical Product KnowledgeOmnichannel ExperienceCustomer Issue ResolutionCompetitor Awareness

Soft Skills

Customer Relationship Building

Tools & Technologies

Digital ToolsSocial Media

Industry Keywords

In-Store ExperienceSelling ProgramsBrand Awareness

About the role

Key responsibilities & impact

Elevate and enhance the customer's in-store experience as a trusted sleep authority
Offer best-in-class products and execute Mattress Firm selling programs
Use digital tools to support a seamless omnichannel experience
Cultivate strong customer relationships and keep the customer at the center
Provide technical and product knowledge information as a subject matter expert
Drive individual sales performance and KPIs while supporting company initiatives
Maintain customer relationships during and after purchase, including resolving issues and sending delivery reminders
Monitor competitors, advertisements, and competitor services
Leverage social media to increase brand awareness and sales

Requirements

What you’ll need

Lift, push, or pull 50+ pounds
Legal authorization to work in the United States without sponsorship
Proof of eligibility to work in the United States
Drive individual sales performance and KPIs
Provide technical and product knowledge to customers
Use digital tools to execute selling programs and support an omnichannel experience
Maintain customer relationships and resolve customer issues
Awareness of competition, advertisements, and competitor services
Ability to leverage social media to increase brand awareness and sales

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Uncapped commissions
Additional bonus opportunities may be available for eligible roles at the Company's discretion