Sleep Expert – Sales

Mattress Firm

Sleep Expert assisting customers in finding their dream mattress at Mattress Firm. Elevating the in-store experience through trusted product knowledge and exceptional customer service.

Posted 6/5/2026full-timeChampaign • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $52,000 - $62,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

retail salescustomer servicetechnical knowledge of sleep products

Soft Skills

excellent customer service skillsstrong communication skills

Tools & Technologies

digital tools

Industry Keywords

customer relationshipssales performanceKPIs

About the role

Key responsibilities & impact

Elevate and enhance the customer's in-store experience by being a trusted sleep authority
Offer best-in-class products and execute selling programs with digital tools
Maintain customer relationships during and after purchase
Drive individual sales performance and KPIs

Requirements

What you’ll need

Must have experience in retail sales or customer service
Ability to lift, push, or pull 50+ pounds
Excellent customer service skills
Strong communication skills
Technical and product knowledge of sleep products preferred

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories